HI, MY NAME IS PATRICIA KING. I BOOKED A PLACE ON AIRBNB, AND THE HOST WAS NICE ONCE I GOT IN TOWN HER NAME IS **.1ST OF ALL, I LOOKED THE PLACE UP BEFORE AND AFTER I PAID; SHE HOSTED A FALSE PLACE AND PICTURES. SHE WAS ON THE PHONE WITH ME AS I TRIED TO GET INTO THE UNIT SHE EMAILED ME SAYINGTHATTHE BUILDING MANAGER WOULD LET ME IN. SO WE THOUGHT HE WAS LATE PULLING UP THE MAN COMES TO THE DOOR EVENTUALLY WITH A BABY CRYING LIKE CRAZY HE SAIDI DO NOT HAVE A KEY AND NEVER CAME BACK. NOW KEEP IN MIND I AM ON THE PHONE WITH **, THE HOST. I FLAG MY DRIVER DOWN AND SAY, PLEASE, NO, THIS IS NOT WHAT I SAY NOR THE PICTURES I LOOKED AT. I SAID THEY LEFT ME STANDING THERE WITH DIRTY CLOTHES AND KITCHEN AND BATHROOM SHE SAID TO ME I ASK THE LADY TO COME CLEAN I SAID WHAT YOU TOLD ME THE ENTIRE HOUSE. SHE EVEN SENT ME SOME HOTELS TO CALL AND SAID THAT SHE WOULD CONTACT AIRBNB TO GET A FULL REFUND TO CALL HETTHE NEXT DAY, WHICH WAS SATURDAY, SHE WOULD NOT ANSWER THE PHONE. I HAVE BEEN STUCK IN NEWYORK UNTIL MY FLIGHT LEAVES ON THE 16TH. I HAVE REACHED OTTO AIRBNB, AND THEY WILL NOT HELP ME AND HAVE NOT OFFERED TO HELP ME. I HAVE HAD TO PAY ALMOST $700.00 TO FIND ROOM TILL MY FLIGHT LEAVES SO I CAN BE IN A SAFE PLACE WITH NO FAMILY NOR FRIENDS HERE. I COULD NOT GET ANY HELP FROM AIRBNB; THIS IS WHAT THEY SAID TO ME
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