Website technical problems prevent log in

David7848
Level 2
Virginia, United States

Website technical problems prevent log in

Website technical problems prevent log in, and the process has become too cumbersome anyway.

Second attempt to post this, will be brief.  Unable to log in earlier today.  Problem persisted >1 hour. 

 

Captcha was repeated multiple times.  Twice I entered code sent to email, website seemed to loop back and repeat captcha then log in process again. 

 

Is there an opt-out for these extra steps??????????

 

Listing is "snoozed" for now.  Please advise.  Will decide next steps pending resolution of the overly cumbersome host log in process.

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@David7848 

If system detects unuseal login activity, it starts with extra security items like captcha and codes. It will stop these extra's when login process runs smoothly (no login errors, coming from same devices etc.)

 

A posting error in the community is mostly because session has ended (writing the post took too long)

David7848
Level 2
Virginia, United States

Thank you for the thoughtful reply.  Something more is going wrong with the log in authentication.  The devise is used only by myself and I can assure you there's no unusual activity.