What co host can do?

What co host can do?

My co host suddenly couldn’t see inbox messages and account information of my listings. There is also an Error message saying “You do not have permission to access.” 

The reply my co host got from Airbnb specialist was that he simply has no permission as a co host to access these information. 

Does anyone has this issue?

4 Replies 4
Paul1255
Level 10
London, United Kingdom

Hi @Cam1850 

 

I am having the same issue with almost all of my co-hosted listings- both on the app and desktop!

 

Absolute nightmare! I assume it is yet another programming issue, as there hasn't been a problem before.

 

CS agents don't always know what's going on, so aren't always the best source of correct information.

 

Paul.

Paul1255
Level 10
London, United Kingdom

@Cam1850 

Airbnb support have confirmed there is a "global technical issue" and it will be fixed asap they say 🙂

Alece0
Level 4
Nashville, TN

Having the same issue STILL -- on both desktop and mobile!

Paul1255
Level 10
London, United Kingdom

@Alece0  it's so annoying!

 

I have got messaging back thankfully, but I can only see my calendars via the desktop multi-calendar.