What is non-security deposit related issue?

Mateusz27
Level 2
Gdańsk, Poland

What is non-security deposit related issue?

I have a trouble understanding the sentence

 

'You have up to 60 days after your reservation's checkout date to submit a Resolution Center request for non-security deposit related issues.'

https://www.airbnb.com/help/article/767/what-is-the-resolution-center

 

Could anyone clarify me what can be an example of 'non-security deposit delated issue'?

 

 

 

 

 

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

@Mateusz27 Since you haven't mentioned what the issue is, and there are a great many possibilities, it's easier to tell you what does fall under security deposit issues. Those would be damages to property or contents, theft, having to replace items like keys that a guest walked off with, or extra cleaning above and beyond the norm because the guest left it a dirty mess.