What is the point?

[Ann72]

The hated dashboard has yet another annoying issue:  old booking requests.  Until recently, only one or two that hadn't been superseded by dates hung out there.  Now there are booking requests going back to 2015 strung along in a row.

Click on the question mark and it says you can get rid of them by archiving them.  Obvi did that with every single one of them, because I apparently have nothing better to do.  But it didn't make them go away.  Here they are - the first few, anyway.  There's an arrow to the right that brings me to every unarchived booking request I've ever gotten.

[Mary996]

Absolutely @Branka-and-Silvia0 ....WHY has it been changed ... and WHY has it been down graded... as I also see it. Maddness. No free rein for these computer types. Accountability required!!!

[Melodie-And-John0]

Welcome back to the hosting game @Branka-and-Silvia0 , the dashboard, customers, Customer Service, terms and rules all have changed while you were paused and I'm sad to say not for the better.  A Re-HAB host advisory board was assembled by Airbnb but so far were not sure what they have done, AI Bots that talk and type Rue the day, humans be damned, guests are always right, covid and racism is blamed for all that doesnt work and @Brian and friends became many millionaire's.   Thats it in a nutshell!   Did I mention the Dashboard is like New York Weather in March that changes every  time you look at it?    Stay well, JR

[Branka-and-Silvia0]

Tnx @Melodie-And-John0 , I wasn't hosting but I came here on CC from time to time so I am not surprised with all the changes you mentioned. But, all these changes make me hesitant to open my listings again. The "good" thing is - March is the off-season here anyway, so I have enough time to think about it.

[Mary996]

Ooooh I did enjoy this post @Melodie-And-John0  even though addressed to @Branka-and-Silvia0 .... I had a really good nose around at Brian's profile. Thanks for including it xx

Yes I agree and for attention of @HAB @HostAdvisoryBoard

"We would like to be consulted pre-changes and to have the opportunity to try out and to reject changes if they prove unsuitable."

Is that the gyst @Melodie-And-John0 or can we further refine???? xx

[Cathie19]

@Ann72 .

I completely understand what you are saying! I use my Ilad which seems to reduce the wired ness of info.

However, I avoid it, for my dashboard tells me, from my status, that I’m going to lose superhost status because I won’t have the stays needed. This is NOT our tourist season, nor can I invent tourists during this time of year.... it’s makes me despondent when Covid19 is still affecting us, plus five years of all our good efforts will go down the drain. 😭 @Airbnb  @Catherine-Powell  😭

[Cathie19]

I was obviously having a brain loss moment here.... 😱

Typos and subject. Ugh! 
However, the non tourist season and no to a miracle booking/stays problem still exists! 

[Melodie-And-John0]

@Cathie19 , its like pouring salt on an open wound isn't it?   Where is the checkbox where I get to rate our Hosting service provider 3.5 stars for highly diminished CS Shops efficacy and supplying us with far more 4 star and less guests than 5 star?   Other than here, where do i get to feedback that 3 hours worth of me and a perspective guests time wasted trying to override a broken auto bot party ban hammer ended in the guest booking someone else instead of me (NPD, no pay due Bearpath Lodging!!!!)?   The cliquey clubby ratings holds no water when the entity rating you has way more broken windows in their glass house than you do as well as endless rocks at their disposal!   They need to find a way to make hosts feel like the special and unique people and accounts that they are again, its the only way back to being functional again.  Best wishes yo you Cathie

[Mary996]

@Melodie-And-John0 

Great idea that we rate our Service Provider/Agents.... Why not?

Give feedback on new interventions (which might better be proposed to us as 'trials' rather than impositions) with a view to returning to earlier layouts or indicating that more work is needed to whatever new set up is being orchestrated ??? I like it. Great idea !

[Mary996]

@Melodie-And-John0 

Hey that's another good idea (you seem to be full of them so hats off to you...!!!)  that we be able to rate our agent.... !  

Love it xxx

[Dale711]

Salut @Ann72,

The motive of the “ booking request”  in the host dashboard  is to ask the host determination with

the calcification proposal of the 3 options,

1) Pre-approve  

2) Decline

3) Special offer

When the host received an inquiry from the guest, is necessary to respond to the guest request by clicking the 3 options, to define host decisions.

1) Pre-approve -

The host would like to have more communication with the potential guest before booking,

-To assume the guest  notice the host is interested in the booking

-To help the host have the booking opportunity 

2) Decline -

The host doesn’t wish to accept the booking, responses “ Decline ” 

3) Special offer - 

The host wishes to offer a special discount for the potential guest to keep the booking, do click and set up the “ Special offer” 

This is to help out to increase the host of the response rate and to issue the convenience for the guest to reserved between the next  24hours.

Be mindful the the “pre-approve”  option will be effective the date by blocking in the calendar of 24 hours for the potential guest.

@Cathie19 @Branka-and-Silvia0 @Lawrene0 @Sarah977 @Emiel1 @J-Renato0 

Please do give it a try by clicking the “ pre-approved” or “ decline” of assisting booking request 

to disappear the annoying issue in the dashboard. 

Wishing everyone have a wonderful Sunday 😀

[Sarah977]

@Dale711 

"The motive of the “ booking request”  in the host dashboard  is to ask the host determination with

the calcification proposal of the 3 options,

1) Pre-approve  

2) Decline

3) Special offer"

You are confusing terms, Dale. A Booking Request does not have the option to pre-approve, the options are Accept or Decline and the host must do one of those within 24 hours unless the guest withdraws the request.

An Inquiry has the options to pre-approve or decline or simply answer the inquiry within 24 hours. If a host feels okay about a guest who sends an inquiry, they can preapprove, but if they don't, there is no good reason for a host to waste a decline, which lowers acceptance rate, on it. All that's needed is to message the guest back explaining why you can't pre-approve the inquiry.

And no, it isn't necessary for a host to answer inquiries or requests "immediately". Hosts have lives, just like everyone else does. If a guest doesn't have the patience to wait a few hours for a reply, because I'm busy or sleeping, as far as I'm concerned they can look for something else to book. 

[Dale711]

Salut @Sarah977,

Thank you for your assistance and respond.

it’s wired. In my screen, it show “ booking request “ 

[Melodie-And-John0]

@Sarah977 , there are dumb exception to that if you have IB active and even if =not in some cases.   Mostly its because a gest isn't fully approved for one of a few different reasons.  Then Airbnb really is asking, "Will you commit to accept this if we can get our s4it together?".   That puts us in a bad situation cause they rarely tell you why its not going through and even after, its just about as likely to be an autobot malfunction and/ or CS desk failure to comprehend the situation as it is actually happening.    I recently lost a booking due exactly to both of those at the same time and I am not happy with that...   Stay well, JR

[J-Renato0]

@Dale711 

With all due respect, I think you are confused.

I think you misunderstood @Ann72  and therefore misunderstood me as well.

It is not possible to "pre-approve" or   "decline" the dated inquiries or the ones that are not possible.

Moreover, it is not possible to send  "special offer" to not possible inquiries.

It is just an annoying issue indeed.

[Dale711]

Salut @J-Renato0,

Yes, you're right.

Nevertheless, the host needs to responses immediately to every booking inquired.

To avoid the" not possible " inquiries appear in the dashboard.

That the way's to update the dashboard and present wellbeing.