Wifi Speed test for Airbnb Plus

Ansel0
Host Advisory Board Member
Oakland, CA

Wifi Speed test for Airbnb Plus

Airbnb Plus host are unable to test and add wifi speed to their listing. Is this something we can address?

 

I have two listing. The Airbnb Plus listing is unable to benefit from the new wifi feature.

 

Was this an oversight? Engineering issue?

7 Replies 7
Pablo629
Level 10
La Paz, Bolivia

Dear @Ansel0  wifi test its only available on mobile app.

 

Can you try?

 

Warm regards from Bolivia

 

Si ésta información fue de ayuda, dale un: "like/kudo". Acá abajo. Saludos
Ansel0
Host Advisory Board Member
Oakland, CA

@Pablo629  I have two listings. It works for the regular listing, but not my Plus listing. I use the mobile app

John2406
Level 10
Swansea, United Kingdom

I concur with @William810 inasmuch as I too don't have Airbnb Plus, but whenever I've tried to use the app to update my WiFi speed details, it just hasn't worked in the way I'd been told it would!

 

@Ansel0 do you know whether the WiFi tester is  supposed to also be for Airbnb Plus Hosts? or only for Airbnb SuperHosts

Ansel0
Host Advisory Board Member
Oakland, CA

@John2406 its for all host. Its supposed to give guest the option of choosing a place based on internet speed

Deb216
Level 10
Newport, RI

I do not mention speed.

My wifi/cable company cannot guarantee that speed fluctuations may occur and are not guaranteed 24/7, and are out of their complete control if weather etc enters the brew. 

If a Guest complained, would the Host be be expected to refund the entire stay for not following through on amenities listed? 

Pablo629
Level 10
La Paz, Bolivia

dear @Deb216 . good point. It can open  a hole to ask for refund or expressing argues. 

 

I prefer to not to use it. Maybe it's as the same as any other third party service as cable tv, sat tv, electricity or water service that do not have warranty at 100%

 

Best regards from Bolivia

Si ésta información fue de ayuda, dale un: "like/kudo". Acá abajo. Saludos
Nikolas62
Level 2
Thessaloniki, Greece

I have been struggling to input the wifi speed for some hours, became frustrated, and then it suddenly came up that I should activate the GPS location when trying to measure the wifi speed through abnb app. When I did it, it worked and the wifi speed is now available on my Airbnb listing.