Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Christina2180
It’s a slow night. Then this rolls in.My name is *** , The Director (ooohhh, caps 朗) for an upcoming short film, and I am sending this message to inquire about renting your property for 4 days from December 11 to December 15 along with sometime this month...
Latest reply by
Branka-and-Silvia0
Hello there,I just want to make Airbnb sure that the term which says that guests can cancel on behalf of the host just because they might provide some documents claiming that there are some cleaning issues" before contacting the host " and override the ca...
Latest reply by
Sarah977
I'm posting as a guest, two days into a seven day stay. The internet isn't working and we both work online, so need to cancel and switch to another place. The host has agreed and said they will refund us what they make (not service fee) for the remaining ...
Latest reply by
Lina4176
Hi a group of four booked last sat for one night and have rang today to say 2 of the party have tested positive and they want to cancel the stay but are wanting to book again in the future. I've directed them to the trip cancellation page on Airbnb shoul...
Latest reply by
Mike-And-Jane0
I put a £100 security deposit policy in place but would now like to remove it. When I go to the security deposit heading to amend it, there is no edit button - so it won't allow me to change it. Any idea how I can sort this?
Latest reply by
Gail723
The original topic was created in the French speaking Community Center, by @Elvira117 and translated below.
Visit the centre of Rouen in 1 hour
The Notre-Dame Cathedral
Located in the heart of the city centre, the Notre Dame Cathedral of Rouen i...
Latest reply by
Nick
NickFormer Community ManagerLondon, United Kingdom
Hi,I have a guest arriving today that has now added an extra person which is fine but now wants to change the booking from 21 nights to 4 nights with 2 people and 3 nights with one guest . I have accepted the change as we are new and don’t want negative r...
Latest reply by
Colleen253
This is a guest's review along with four stars. She did not actually encounter the draft but assumed there would be one and therefore felled compelled to warn others. Clearly her entire vacation she was preoccupied with worry about all of my winter guests...
Latest reply by
Brian2036
Hi All, Questions is, when filling in the stars for House Rules on a review. Is this with reference just to the House rules which are stated on your page or does it include departure rules left in the house manual ? I am now savvy enough to know that al...
Latest reply by
Ann72