Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Gersi2

I have a guest who booked with me for 2 months they arrived and within a day they wanted to alter the booking to 1-month. Airbnb told them that this was possible once the guest discussed it with me. I feel that airbnb have put me a difficult and uncomfort... Latest reply by Wendy117

I have removed all my listings from Airbnb as their support has all but disappeared. I had a guest thrash my house. It requires 8-9 hours of cleaning! Here we have to sign papers as how we will clean during Covid. But yet when you have additional clean... Latest reply by Diana103

  Latest reply by Emilia42

Fellow Sacramento Hosts,Most of you will have received a letter informing you we are now subject to the STMD. Today I delivered the letter set out below to the parties in the address and cc lines. If we are going to be assessed, we need to be part of the... Latest reply by Joel881

Has Airbnb policy changed? I can't even find their email address on the previous guest page. Latest reply by Sarah3087

I am a super host. My account is under investigation. All my future reservations are cancelled. After 5 days and many calls, I did not get any meaningful response. The representatives either gave me wrong information or just told me that an agent will con... Latest reply by Colleen253

Hello everyone, Every day in the Community Center we see hosts sharing experiences, knowledge and creativity when providing great hospitality to guests. You do so much on a daily basis, that you almost don’t think about how fantastic it is and so we ... Latest reply by Clara116

If you compare Sykes Cottages (a big whole home STR in the UK) and Booking.com's Covid cancellation policies they both give full cash refunds if guests cannot travel due to the Rule of 6 in the UK or the Tier system in the UK. Sadly Airbnb has decided tha... Latest reply by Ian-And-Anne-Marie0

this is Receipt ID: RCY8P2MYFY · Oct 10, 2020now i am standing outside the apartmentsomeone saying she is the host didn't recognize my booking and ask me to pay her Euro 200i don't know what to do!can someone help me ? Latest reply by Liv

my client has cancelled due to VIctorian Covid and my reservation is strict so they will only get 50% back. I thought that Airbnb would give total refund due to Covid in Victoria. Can someone hlep I want to give them the whole refund Latest reply by Emiel1