Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Rebecca

Hi,We stayed at a place recently that was not up to standard and we filed a complaint with air bnb but that was three weeks ago and I have not heard anything back. We haven't had an update from them so I used the message service and this kept on getting c... Latest reply by Anonymous

My guest tried to cancel but was not able to cancel before their stay. Since the cancellation happened after his stay, he was 100% refunded but I did not receive a support payment although I believe I should have. Here are the trip details:Guests: Ian, 13... Latest reply by Mike-And-Jane0

Hi, We had a guest for only 4 days that was Pre-approved by 8 other hosts so I thought he would be good. He and his friends had a dog, which we don’t allow. We found spills around the house, garbages not emptied, Dirty dishes in the sink, blood on 2 com... Latest reply by Mike-And-Jane0

I am a superhost of years now and I think there are few things Airbnb should improve to help superhost:(1) Guests review all category 5 stars should not be able to review less than 5 stars overall. Many times, it may be mistake of clicking and host end up... Latest reply by Huma0

Airbnb has blocked every one of my listings for no reason! Since I'm not getting any help, I have decided to try and shake things up here. i have also posted this message on Airbnb's FaceBook page. I'm a host, a superhost, for 6 years. I have 3 properties... Latest reply by Mike-And-Jane0

So I have two listings , one is for the entire 3400 square feet of my home with pool , and the other is for just the lower half of my home, my calendars are linked so obviously when the entire large home is rented the lower is not available.. well yesterd... Latest reply by Mike-And-Helen0

Hello everyone, I sadly had to cancel my trip (which was to happen last week) due to a severe and unforeseen injury. After talking to one of the Airbnb specialists, he archived our conversation until I could provide my doctors note (because he was on holi... Latest reply by Ben3598

In June a guest who had booked with me was forced to cancel because at that point it was not possible to offer self catering accommodation due to covid restrictions. I agreed to let her cancel in order that she wouldn't lose any money. Now it looks like a... Latest reply by Ian-And-Anne-Marie0

Hi All, I report here a bad experience we had a while back with Instant Booking (September 2018) which is still affecting our business today. Any suggestion is welcome. From June to August, our property is rented exclusively to a unique group for one week... Latest reply by Mike-And-Jane0

This host has not given me my refund despite what their policy stated. Airbnb have not helped and have sided with the host. Avoid this listing at all costs.https://www.airbnb.com.au/rooms/38708053 Latest reply by Sarah977