What hosts are saying

    Hi Folks, Can someone tell me how to escalate an issue? Currently, I'm "escalated" to Res 2, but have never, ever received a proactive contact from Airbnb about a scammer who stayed at my house. I've been trying to get help 18 days. 18 days and not a s... Latest reply by Helen350
    Need to vent! I had a booking made 2 days before the guests arrived (Wednesday) then on the day they were meant to arrive (Friday) they cancelled. I lost the money for the booking and had also turned down other requests to take her booking. I get covid is... Latest reply by Super47
    Hi, so, I have this problem with a review I posted and not sure how to proceed. I was voice-dictating the review, the first sentence came through ok, the second became garbled to something nonsensical, then the connection cut out, and I found myself with ... Latest reply by Anonymous
    Ive been hosting my home for at least 6 plus years on this platform. I recently had a complaint from a neighbor this is the second complaint the first was made several years ago. I screen all my guest discurrage parties and stress that the home is locate... Latest reply by Emiel1
    Dear Airbnb team, first of all, I hope every one of you are staying safe through the corona pandemic. Secondly, I wanted to share with you an idea concerning the tragic incident that happened in Lebanon two days ago that damaged many Lebanese houses and l... Latest reply by Tony1162
    Is there a secret to getting a COVID refund for a booking that was canceled in May? AirBnB is still refusing to explain why they are not complying with their own written policy, all we get are canned 'customer service' emails that are factually inaccurate... Latest reply by Peter2814
    I had a cancellation by AIRBNB just yesterday saying it was due to quality assurance information they received regarding the guest. I was totally fine with that, they are looking out for the host. Here is where the problem started a few hours after that... Latest reply by Super47