Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Christine4592

Need help. I have always been able to send emails to guests using their air b and b email provided on their profile but today this is missing off all confirmations, can anyone tell me how I find this now? Latest reply by Matt3694

Dear Airbnb team, first of all, I hope every one of you are staying safe through the corona pandemic. Secondly, I wanted to share with you an idea concerning the tragic incident that happened in Lebanon two days ago that damaged many Lebanese houses and l... Latest reply by Tony1162

Is there a secret to getting a COVID refund for a booking that was canceled in May? AirBnB is still refusing to explain why they are not complying with their own written policy, all we get are canned 'customer service' emails that are factually inaccurate... Latest reply by Peter2814

I had a cancellation by AIRBNB just yesterday saying it was due to quality assurance information they received regarding the guest. I was totally fine with that, they are looking out for the host. Here is where the problem started a few hours after that... Latest reply by Super47

i cannot reach a real person at airbnb support, what don I don with my currently booked guests??co-host@wendy1102 Latest reply by Cathie19

Hi everyone, I'm Filippo Mariotti and i'm managing with my parents this countryhouse located in Matelica (Region Marche- Italy) the land of famous Verdicchio di Matelica.I'm so happy if you help me to get new customers: suggest our place your friends for... Latest reply by Anonymous

Hi all fellow hosts. This is just a thought that came to mind, after hearing the wonderful New Zealand prime minister today declare that all persons entering the country, other than islanders, will need to undertake a mandatory 14 day, self-isolation peri... Latest reply by Bryan517

Hi everyone, I wanted to specifically ask hosts who share/live in their space with guests - how are you feeling about resuming bookings please? Personally I am still not comfortable with a stream of short-term bookings. However, I have had a couple of enq... Latest reply by Nichola7

This is Ricardo with Airbnb Resolutions Team and I hope this message finds you well.I'm contacting you as your guest Katarina requested Airbnb's mediation n her resolucion center to you :We have reviewed all the information related to this reservation and... Latest reply by Fred13

I had a guest cancel their stay 11 days after their check in date. In August I had a guest reserved for 6 nights for approx. $1300. I had been in communication with the guest, sent them check in directions and all. When their stay was over my maid service... Latest reply by Fred13