Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Ailton49

Hosting is being really difficult because of Airbnb mainly being guest oriented.I only started being a host at the beginning of this year and I can already list a lot of things that really need fixing on their part:1. Lack of support. If you have an urgen... Latest reply by Pat271

Clearly the COVID pandemic causing AirBNB to get rid of excess staff has reverberated throughout the company. I'm on some AirBNB Professional host pages and over and over I read the same issues. Guests breaking rules, issues with the platform, out of cont... Latest reply by Patricia2861

In my Airbnb settings, I have two days between bookings and one-day advanced notice in place. Yet I received a booking with less than 24 hours' notice.Airbnb told the guest that the only way to cancel the booking was to state that they were unhappy with ... Latest reply by Debra300

I am a Plus Superhost. I always had success with Airbnb up until Covid. But now, it's as if Airbnb has become a shell of its former self. IF you can reach anyone, they hang up on you. Then you are told your case will be escalated to a case manager and one... Latest reply by Debra48

I just saw this article posted in my news feed. https://www.usatoday.com/story/travel/advice/2020/08/28/vacation-rental-nightmares-when-should-you-bail-how-to-get-refunds/5643902002/ "For Kate McCulley, the decision to leave her vacation rental was easy.... Latest reply by Inna22

Airbnb denied my claim for extra cleaning from a guest that literally trashed my house. I supplied photo evidence and an invoice and their excuse was my cleaners didn't write the number of hours or cleaning supplies used. They won't even answer the phone... Latest reply by Emiel1

Hello, I was wondering if any one can give some advice on this issue. On the 17th of April I reserved an message from Airbnb support team concerning a reservation we had with a client. The client wanted to cancel due to covid and wanted a full refund (whi... Latest reply by Sandra126

Hello! Have some strane situation. Got reservation from 8 till 12 september. Communication was ok, guest arrived on time. My friend, which helps me to clean and check in was waiting on them. After check in she called me and told that my guests have strang... Latest reply by Zvonimir7

Dear Fellow Hosts WARNING OF ROGUE PROFILES AND DISAPPOINTING AIRBNB ACTION I am writing to you as I fear you too will experience the awful booking I encountered in August.I had a booking from what appeared to be a lady in her fifties. She had no reviews ... Latest reply by Maz0

Knowing exactly who is in your home is a legal requirement in many places these days. AirBnB, please stop authorising bookings that tell me I'm hosting 'Guest 2' Covid has changed our work, lives and business practices worldwide. A new concept we've been ... Latest reply by Scott424