Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Bhumika

I have a request to book that came off-line and I want to add them to the Airbnb calendar and have an e-mail go out from airbnb inviting them to book through airbnb. I don't want to take the payment offline and I don't want to ask them to search for my p... Latest reply by Debra300

Several weeks ago a hacker created a filter on my Airbnb email so that all messages were diverted to the trash. I was unaware of why I wasn't getting any messages from Airbnb. Apparantly Airbnb took me off the search pages thinking I was intentionally rej... Latest reply by Gordon0

@Alexia29 What should I do when guest checks in as 1 guest when there are several more guest? I need help with this issue. Thanks in advance Latest reply by Alexandra316

I received this notice last week stating that my registration had expired. I have not received anything from the city of Chicago in previous months. This letter contains no email, phone number, or steps I can take to rectify this matter. Has anyone else h... Latest reply by Michelle53

Hello, My boyfriend and I booked and paid (confirmation of booking) a trip to Florence last night. We have woken up to two requests for an increased fee, £160 extra then £190 extra which is nearly DOUBLE what we paid for. The host didn’t say anything, mer... Latest reply by Ann72

My host said I had not paid for the last night and asked me for cash. She said I did not need to pay through AirBNB.I gave her the money and then I checked my emails and saw that I had actually paid for the last night.My host had now gone out and so I cal... Latest reply by Helen3

Hi dear hosts, I am wondering... 2 years ago, a group came and partied at my place, which led to the neighbors calling the police and all that.When I called air bnb for assistance, they basically told me "It's your fault because you are accepting groups o... Latest reply by Helen3

Is this supposed to be a new layout or is my formatting off somehow? My screen is suddenly dominated by three huge icons, pretty much nothing else. Latest reply by Mark116

Hello - I've been a superhost with two rentals for the past 2 1/2 years. I got a booking and accepted it, even though the guest didn't answer my question re: what was the purpose of her visit (I ask all local guests this question, since it turned out to b... Latest reply by Krystal16

Can someone please tell me why they removed the checkin instructions key feature on the chat?it was very convenient and easy but they removed italso a lot of guests complaining that they can’t see the checkin instructionsanyone else having this issue? Latest reply by Fiona-And-Neil0