Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Ivan2961

I have a guest that is seriously considering cancelling due to her work adventure not working out. She has no problem with the Airbnb, it is her job that apparently she is not fond of doing. She has been staying here since Sept 4th and is booked until Oc... Latest reply by Priscilla150

Hello. I started a chat with your customer support team over 3 hours ago. I am still waiting for resolution. It seems crazy that I have been waiting this long PLEASE HELP ME!!! Here is the text of that chat. **[Private conversation removed in li... Latest reply by Barry318

Salve a tutti, siamo Cristina e Fabrizio host da 2 anni e superhost da un anno e mezzo. Purtroppo a luglio 2020 abbiamo avuto una bruttissima esperienza con una prenotazione: abbiamo ospitato 4 ragazze spagnole che hanno ridotto casa in condizioni pessime... Latest reply by Cristina1051

Never experienced anything like this before. A friend has made a reservation that was immediately accepted and payment was taken. Shortly after, received a message from the host stating; "Regrettably, your dates are no longer available as they ave been bo... Latest reply by Chris13104

Booked a stay this weekend 9/12 in pittsburg. Host states they cannot accommodate me, and request that i cancel. Their reasoning is that i will get my refund faster if i cancel. I questioned this and stated they should cancel. They insisted again that i s... Latest reply by Katrina79

What are other hosts thoughts on CCTV outside? I just installed camera on front (pointing at doors / lockbox) and one on the garden (its a car park entrance through the garden). I think the garden one is a mistake as if people want to sunbath they might c... Latest reply by Sarah977

I’d appreciate some feedback about my last guests. Let me preface : they were informed that I follow the enhanced Covid cleaning procedures and was assured by the wife that they had masks and hand sanitizer.They entered with masks the night they arrived.N... Latest reply by Cat4

Some AirBnB guests are pure **, thinking they can trash a property and get away with it. Thing is ..... with AirBnB policies on damage deposits and the sheer amount of time and effort required to claim on a damage deposit, yes, they almost certainly can g... Latest reply by Huma0

I just had a guest who stated it would be he himself, his 18 year old son and his girlfriend staying for 4 nights. I spoke with the wife later Prior to the stay and gave her some local information on swimming holes, I even gave them a free night! . I ha... Latest reply by Sarah977

Hi, I would just like to bring to your attention that I have not received refunds on 4 bookings that were made by my friend Airbnb user ** in June 2020. The hosts have allegedly initiated the refunds but we have not received them. The 4 bookings/hosts ... Latest reply by Sally221