Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alex

my discount to guests is different than I post Latest reply by Debra300

We just can't do single night stays if we wanted to with enhanced cleaning protocols. Its too much for us to get back and forth between guests on such a short turn around. But my suggestions from Airbnb are always that "guests are looking for single night... Latest reply by Fred13

I've noticed, that all the guests are asking about chek-in info, despite i have very detailed instructions in Check-In section and House Manual.Then after some investigation, I've found on Airbnb Help site, that it is Airbnb, who is recommending guests to... Latest reply by Emilia42

Hi AirBnb, I am hoping to somehow get in contact with Support in order to report a bug whereby I am unable to view the Messages in my inbox via the Desktop user interface. My Account Messages area displays 'You have no unread messages' even though I have... Latest reply by Emilia42

Morning, how can I get in touch with the support team? Directly? Latest reply by Mike-And-Jane0

Hello Everyone, I'm calling on my fellow hosts for some advice. You've all been so helpful in the past so here goes... This past weekend I had a group of recent college grads. Upon their arrival they seemed like they would be responsible but unfortunatel... Latest reply by Sharla1

Hi there, can anyone tell me how I can reject becoming a ‘Super host’ or do I simply not have a choice?I ask because I already have enough pressure and stress making sure that my guests are happy and comfortable but the fact is I have a fairly old large ... Latest reply by Ann72

Has covid19 caused a major slow down in bookings for anyone? Latest reply by Emilia42

I previously was awarded "Plus" status for my listing. Nothing has changed about my listing (except cancellations by guests due to covid-19), but I believe I no longer have plus status on my listing. Where can I find out how to get it back? Latest reply by Debra300

My guest wants to cancel their booking for 2 months from now, my cancellation policy is moderate (full refund up to 14 days before check in). BUT they say they are unable to cancel without penalties. The option they are given-- Request the Host Cancel. ... Latest reply by Mark116