Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Hayley301

Hi, I am trying to make a booking through my debit card and an error kept showing to me so I cannot proceed with payment, I contacted my bank and they confirmed that the cancellation is from the host website, so can anyone help me, please? Latest reply by Sarah977

I see other providers are offering FULLY refundable holidays in the UK up to 7 days prior to check in.Its a shame Airbnb are not following suit for those who have moderate or better cancellation properties.It is even possible that Airbnb claiming that EC ... Latest reply by Mike-And-Jane0

Is anyone having problems with random messages showing as unread no matter how many times you view them or respond in an attempt to have the unread message marked as read? I’ve always had the intermittent problem on Network not connected requiring it to b...

Hi, I was supposed to have a guest check in for the entire month of May, and he cancelled now 2 weeks before the supposed check in time. According to my cancellation policy he should have not received a full refund, but only 50%. After he cancelled, he se... Latest reply by Fiona358

I am part of the OPEN HOMES OPTED IN PROGRAMMEI can take in KEYWORKERS paying but discounted.Everytime the UK Government issues new Guidelines - my calender is blocked and keyworkers CAN NOT book.I have reported this so many times and the only answer I ge... Latest reply by Stephanie

Hi! I need advice! I have a guest that booked my Airbnb June 21st-August 29th and they just called me to cancel their reservation due to Covid-19 canceling their research trip and therefore asking if I could do free cancelation. Due to it being a long ter... Latest reply by Gemma30

Hi, have a guest who wishes to cancel her reservation she made in January for September. She is pregnant and due to give birth later this year. We are in South Africa and currently in lockdown, and the expected peak for rate of infections is July/August -... Latest reply by Ian-And-Anne-Marie0

From April until the end of May 2020, Airbnb will be sending invitations to some eligible Superhosts, who can then apply for a relief grant of up to $5,000 USD. What happens after the 31st May NOTHINGIt is now the 2nd June and we still had not had the cou... Latest reply by Anonymous

Has anyone else experienced the same issue with that? Latest reply by Anonymous

Has anyone successfully received the Superhost Grant? Does anyone, like me, think that they are eligible for the grant but have not been contacted? Any idea how to appeal this because Airbnb CS are unable to help? Latest reply by Helen3