Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Hayley301

I believe all current Superhosts should receive a list of the global Superhosts that were invited, applied for, and actually received the infamous grant money. If there is actually no way to even apply without an invitation, or to see that their vague sel... Latest reply by Ephraim0

Even though they cancelled, I never received any email letting me know. The guest let me know through the inbox that Airbnb sent me an email with the option to accept or decline the cancellation. I never got it, so advised guest to call airbnb to se... Latest reply by Luana130

Hi, my friend and I were set to stay in an Airbnb for three months, from June 1st to August 29th. We originally booked the Airbnb on May 7th, with a total price of $3.897. Due to some circumstances that have come up, we have since cancelled. The long term...

Is there a way to send a rules document to a guest that has an inquiry but we have not accepted it yet? We want to send a rules/fee document for them to read before we accept. We find time-after-time the guest never read all of the content in our listin... Latest reply by Helen3

Hello there this is my first post but I'm looking for some advice. I was just wondering if anybody could help me with the current situation in England in regards to new bookings. I've got a guest that's wanting to stay for two weeks at the end of may he's... Latest reply by Mike-And-Jane0

Bonsoir tout le monde, je suis embêté avec 3 nuits dans mon agenda 1) Trois voyageurs, le 21 mai, une nuit, réservation faite le 06 Mars 2020 vient de Malte2) Deux voyageurs le 6 Juin, une nuit, réservation faite le 13 Janvier 2020 vient des pays bas3) Tr... Latest reply by Marie87

I had a reservation for June 15-August 15 2020. The summer is the busiest time here in Mass. My cancellation policy is strict with 50% refund up to 7 days to the check-in time. The reservation was canceled on May 2, 2020. Mass is reopening on May 18 and a... Latest reply by Andrew1776

We are super hosts and lost many bookings due to Covid 19 like all of you. We're wondering if other people are finding the Covid 19 support to be disappointing? Typically we are booked every day and all of our March to May reservations were canceled due t... Latest reply by Todd-And-Erin0

Airbnb publicly announced that they would pay hosts 25% of canceled reservations due to COVID-19 and then denied payments based on an arbitrary date! Yes, March 14th was a national announcement of the shutdown, but many states and institutions were cancel... Latest reply by Todd-And-Erin0

hey. I wou Old like to make a booking using my $100 superbhost bonus. Where can I do that on my housing site? Thanks Latest reply by Helen3