Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula and @Rebecca and we are thrilled to have you join us. Let's kickstart this... Latest reply by Rachel3013

Could someone please advise what I am supposed to do.I messaged a guest via Airbnb to cancel her reservation before the end of April Due to COVID 19. I didn't want her to lose any money while she is covered by Airbnb policy.The rules in the area are for o... Latest reply by Quincy

Hi everyone,my name is Steve, I have accommodations for our first responders in downtown Collingwood.They are the most important people in our lives, especially under the present circumstances.We value your service tremendously, appreciate all that you do... Latest reply by Quincy

I'm flying from Beijing to Tokyo on Feb 9th and booked a place on Airbnb. I feel perfectly fine but I want to take precautions given the chance of contact with infected persons. I believing avoiding any non-essential traveling at this time is the responsi... Latest reply by Don3215

Who has any idea about the criterias that Airbnb uses to determines the most needed superhosts before sending the invitation? Latest reply by Stephanie

Hello, my name is Tanya & My company The Green Clean Team are helping Air Bnb hosts like yourself get fully prepared for travel season to begin once again. Our disinfecting/sanitizing company is offering our 30 min UV-C treatment (used in hospitals to ki...

Airbnb is my main income, I only rent out my spare room, I have been a superhost for years. When will the emails be sent out? Thanks x Latest reply by Susan3664

We had guests who indicated they wished to cancel a stay in late March due to Covid-19, I advised them that they could initiate a cancellation, give Covid-19 as a reason, and receive a full refund. I didn't hear back from the guests at all, no cancellatio...

Hi,I've synced with Tripadvisor but I think something has got really bugged. The sync now marks all of the personal use bookings as Tripadvisor. Anyone else get this?

Seems after reading some posts that some hosts have already received an email regarding the cancellation policy refund and the super host grant. Unfortunately even though I'm eligible for both I'm still waiting. Anyone else waiting??? Latest reply by Rodney11

On March 14, 2020, Airbnb changed policy to allow guests full compensation for cancelled bookings as a result of the current COVID-19 health crisis. This policy overrides existing policies hosts have in place to protect their homes and livelihoods, placin... Latest reply by Rodney11