Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Zachary289

I want to make everyone aware of a new AI component to making reservations that impacts hosting. Wed of this week I received an inquiry to book my whole house listing for Friday and Saturday with 2 adults and 2 children from an out of town profile with ... Latest reply by Susan17

Hi, I need to cancel a booking due to covid-19 which is covered by the extenuating circumstance cancellation policy. Whenever I click to cancel via 'trips' the 'why are you cancelling' page is blank, meaning I cannot cancel! This is highly frustrating in ... Latest reply by Oana-Gabriela0

Hi everyone,I have a problem with canceling my reservation.After pressing "Cancel reservation" button, a new page appears with the following content:------------------------------------Cancel reservationWhy do you need to cancel?--------------------------... Latest reply by Oana-Gabriela0

Am i right in thinking there have been no updates or communications from airbnb for a good few days now (i appreciate we had had Easter weekend in the middle) Maybe i’m looking in the wrong place, or maybe they are listening and about to make some big ann... Latest reply by Stephanie

Frustration with AirbnbI am in the process of losing the value of the payment to Airbnb for a reservation in the city of Porto in Portugal.I am over 60 years old, my flight was canceled and Portugal is closed to tourists from Brazil. I managed to recover ... Latest reply by Mike-And-Jane0

I'm already two months behind on my mortgage. No income coming in whatsoever since I cannot go to work so I tried hosting a guest. She was an essential worker since the city of Riverside only allows us to rent out to them, as soon as I heard her coughing ... Latest reply by Jessica-and-Henry0

Hi guys, has anyone been paid this week from the 250 million cancelation fund? We were fully booked in Bali, two properties until end of May, strict cancelation policy, and have heard nothing. I also read this in another thread. It’s shocking if it’s true...

We all agree that one part of the total fee that we pay per reservation corresponds to the marketing services that are provided by Airbnb via all their channels ond of course their marketplace. So I wonder, wouldn't be a good idea if we could have this "m...

I missed the last video but can't find it anywhere. Does anyone have it or know where I can find it?Thank you,Hollie Latest reply by Hollie6

Just received a booking today for 4 nights in the middle of May. This is a breakdown of the dates my guest can cancel and what is refunded. Guest sent me a screen shot but can’t figure out how to post it here.TimelineMay 6, 0400 pm14 days before check in....