Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Julie6402

Hi, I have spoken to my host Erik regarding my reservation cancelation due to our today covid19 pandemic and he agree to give a full refundon my reservation and also told me to go through you guys to get the refund.please let me know asap how can you reso... Latest reply by Sarah977

I have a guest that has cancelled, was due to check in on 12th June therefore not covered by the extenuating circumstances policy, however I have received and email from air bnb to say the guest is requesting money (full refund) I’m interested to know wha... Latest reply by Juan63

Hi,I missed this live video - are they ever going to put a video recap of it up? I keep checking and seems that it would only take a day or so but nothing is up. Thanks,Wendy

Any insight into what happens with these? In the CEO’s initial zoom meeting there was reference to asking guest to cancel or recommit to these bookings. Does anyone know what this will look like/when it willhappen? Latest reply by Gordon0

Hello everyone, I have posted an experience for my city and it has been declined 4 times. I called Airbnb and spoke with a rep who gave me some advice on how to make it better. She said once I make this small change, she was sure it would get accepted bec... Latest reply by Alexandre780

Are there any hosts out there with experience of what happens at the moment if as host you cancel a booking that qualifies under the current EC policy?I have a booking where the guest has asked me to cancel their booking because the event they were going... Latest reply by Marit-Anne0

My wife and I have been Superhosts for six years. We started with one listing, then added a second. When I retired we added a third. We have been significantly affected by COVID19 cancellations and I don’t understand why we would not be considered for rel... Latest reply by David3267

Hello, hope you're all well. Can you tell me please, have Airbnb automatically taken 'Instant book' off all UK entire homes please? (I usually have it on, you see) Also; has anyone else had their calendar blocked until 18th April? Just chatted to online h... Latest reply by Mike-And-Jane0

Seems we just got a new designed Inbox!!Is it possible to change it back to the old design...the new one is stupid with a small Type box at the bottom of screen allowing only 3-4 lines to be seen.I use desktop, so why make it behave like it an App. Regard...

Last week, CEO Brian Chesky spoke to our global host community in a live video message from his home in San Francisco. He talked about the impact the coronavirus (COVID-19) is having on hosts, answered some of your top questions, and announced new initiat... Latest reply by Sarah977