Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Agha146

in the resolution centre, i accidentally sent a refund instead of requesting money - now no one seems to know how to cancel the request. Has any one done this before and managed to get it sorted? Air bnb tell me that they cant help and the bank has to fi... Latest reply by Mike-And-Jane0

I noticed that when replying to questions you are quick to deputize superhosts. I have looked through your options and I can’t find an option to ask a fellow host/rep a question directly. Have I overlooked the option or is there no such thing, thank you. ... Latest reply by Helen3

I read today in news.com.au that Airbnb announced $US 250 million to hosts around the world to help cover the cost of COVID 19 cancellations.Can anyone throw some light on this please? How does it work? How does one apply? Latest reply by Helen3

In my listing, I can’t find the tab to manage my listing. I’d like to change my cancellation policy.I’m using an iPad. Any suggestions on how to do that? with gratitude, M Latest reply by Ria16

To whom it may concern, I am writing regarding your $250 million cancellation funds that I have read about on your website. Due to Covid 19 we received ALOT of cancellations and like alot of people we lost "alot" of much needed funds for our family When ... Latest reply by Cathy545

I am angry whyAirbnb does not have the guts to stand up for the hosts and keep 25% from guests cancellation, when the cancalleation policy is set to strict. Your announcement about June is a complete joke. You should have done this from day one an make al... Latest reply by Cathy545

Fresh in the inbox this morning:"Guests may need to cancel June reservations due to COVID-19If travel continues to be disrupted, the Extenuating Circumstances policy may cover 5 of your June reservations that were booked before March 15.These reservations...

Unfortunately today after 40 days, I receive the first email from Airbnb with content, cold, empty, redundant and with a broad aspect that Hosts, are just people of no importance. According to the video published by the company's CEO, he signs a letter an...

I have a guest that made a reservation pre-March 14th, for March dates. They requested an alteration on March 18th for dates in April. I obliged. Then they cancelled. Airbnb refunded them in full.My question is: does it still qualify as a cancellation und... Latest reply by Alley44

I have a young couple coming from Long Island, NY who are due to check in for a three month stay on June 1st. We exchanged a lot of messages when they first booked and have since exchanged a few more... They seem delightful! When I checked in a few weeks ... Latest reply by Anonymous