Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Paula

I’m shocked at the negative response, ranting and raving about how much assistance hosts will receive and if Airbnb is “making out” on the backs of hosts and guests. This is an unprecedented, dynamic situation. It’s fluid. When the pandemic hit and I lost...

What is the best way to contact them? Latest reply by Mike-And-Jane0

I saw several posts about others having this issue but I am still confused. Can no one book me? I had a small student group coming in from out of town to self isolate. How is that a problem for Airbnb? Message said they could not book due to Covid-19. I a...

Dear community, Over the past couple of months I have been pleading with Airbnb to help solve a problem that arose due to my sudden departure from China in early Feb because of Coronavirus outbreak. In a nutshell - I left airbnb property in China without ... Latest reply by Denys33

I’m confused by this screenshot provided by our guest: https://imgur.com/a/DeAMgt1. The reservation, for early May, was made prior to March 14. When canceling they are given three options: 1. $0 refund - host cancellation policy applies 2. Travel credit ... Latest reply by Jessica-and-Henry0

I had 7 cancellations so far in the approved time frame. Do I have to apply in some way or is Airbnb just gonna figure it out and send me a deposit? Thanks!MashaNew York Latest reply by Sarah977

I have a BnB in Christchurch, New Zealand. As a consequence of the COVID-19 situation a neighbour complained to the council about my BnB. My BnB is an entire residential property. In Christchurch that is considered non-compliant use by the local council. ...

Buenas a todos,Tengo mi piso donde vivo en airbnb. He tenido que hacer 2 anuncios porque quería poner habitaciones cuando estamos y piso entero durante vacaciones o algunos finde. Para poder poner mis anuncios, he tenido que pedir (por Internet en 3 clic)... Latest reply by Antonio-Luis0

Is there anyway I can use my superhost coupon after 12-month period has expired? I planned to book a trip for April or May, but I had to give up because my country Croatia has closed the borders and I expect them to be closed until at least June. Latest reply by Mike-And-Helen0

Hello fellow hosts, I'm sure that you are getting these requests on a daily basis as well. Guest want a full refund for their reservation, that isn't (yet) covered by airbnb's current shift in policy. Even though I feel very sorry for the guests and often... Latest reply by Manuela413