Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Christina2180
I feel we are still getting mixed messages and little guidance as far the extenuating circumstance policy for June cancellations. This is the text of an email I received from Airbnb: Travel continues to be disrupted by COVID-19, and you have 3 reservatio...
Latest reply by
Melodie-And-John0
We are looking for an Airbnb host in or around Worcester, Worcestershire who can take two COVID first responders staying at our Airbnb from 23rd May. We are charging £450 for our 2 bedroom property per calendar month, but our son is unexpectedly returning...
Latest reply by
Helen3
Hello,My name is Yarila and I am the owner of Yary’s Cleaning Service in Tampa, FL. I have years of experience with residential and commercial properties and have worked with other Airbnb’s. If you are looking for a cleaning service I would be more than h...
Good Morning All Hope you and yours are safe and well.. For hosts with a strict cancellation policy.. Scenario 1: cancelled by guest or Airbnb: 12.5% of booking - cleaning fee... Cancellation over 7 days before due check in date Scenario 2: cancelled by...
Latest reply by
Corey100
Airbnb have for some time allowed hosts like us to cancel bookings for the season without penalty (i.e. without incurring financial penalties or losing Superhost status) as long as we do it before 15 May. We have been closed since March and have cancelle...
Latest reply by
William1280
Im encountering an odd bug. I created a new listing under a new profile about four days ago. Whenever I make any changes to the availability, pricing or listing details the listing completely disappears from Airbnb for several hours. When you try to go...
Latest reply by
Gigi-And-Kevin0
HelloI would like to know if an automated review saying that the host has cancelled also affects the average rating? ie is it giving like a one star review? and is it given when the hosts cancels the booking or after the supposed trip? With Covid I might ...
Latest reply by
Gordon0
Airbnb's fee refund policy is too complicated for guests. Too often I as a host give a full refund for a cancellation but then shortly after guests find out they didn't get a full refund because their Airbnb fee was not refunded. Why doesn't Airbnb just...
Latest reply by
Jessica-and-Henry0
I leased an Airbnb property in Laguna Hills for 40 days. Early April to mid May 2020. It is for 2 pilots who are on 24/7 standby call for flight operations, some in support of the COVID 19 pandemic. There is no cell phone coverage at the home. The host kn...
Latest reply by
William1280
I actually thought I'd get the invite but ...NOPE. I have 1 listing, I've been a superhost basically since I started in 3/17. I have 410 five star reviews. I've brought at least 100 people to the platform as first time users. I have repeat guests who have...
Latest reply by
William1280