What hosts are saying

    In the last two months we've had many many more bookings where people have canceled. These are not necessarily last minute cancellations, but we've had more cancellations for even long-term bookings in the last 2 months then we have in the previous five ... Latest reply by Mike78
    I have been hosting through Airbnb since Dec2019 and this is a first time I need to leave a bad review.Here are the things happened with last guests: Made reservation for two but middle of the night increased to 4 without letting me know.Used guest networ... Latest reply by Kimberly572
    I was refunded 50 percent of the total, but the service charge was kept by the host. The wording on the cancelation policy did not make this clear. It is completely outrageous that the host should keep the service charge policy. I would like that refunded... Latest reply by Emilia42
    I just experienced a horrible guest. She reserved for 8 but the status was “awaiting payment “ She makes a fresh reservation, this time for 1 person. I wrote and asked her how many. She said 6 adults and 2 kids, so I asked her to modify the reservation.Sh... Latest reply by Alexandra316
    How are you guys getting help from Airbnb? I cannot get through on the phone, and have been sitting here for 1 1/2 hour in front of my computer, waiting for a response from Airbnb Support to an issue I'm having... Don't know if there is any point in conti... Latest reply by Janice407