Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Bhumika

Can somebody advise if you have a cancellation at this time which you suspect is because of Covid19 (the cancellation came through the customer service centre) will our superhost status be effected? Latest reply by Huma0

I found the new refund request feature that Airbnb recently implemented very annoying in the way that it DOES NOT GIVE ME ANY NOTICE! The only way I can find the request is if I go to my hosting dashboard and dig into the loooooooong list of notices. Not ...

This is clearly unfair to me. I already informed AirBnB that the cancellation policy posting in AirBnB web page already has misleading information, and at the same time the host is approving and allowing renting for less than 3 months. I only have less th... Latest reply by Luana130

if airbnb do not charge money for cancellations should they not in someway compensate the effected hosts who have no say and no money.

Hi,I started using keycafe as a host in amsterdam and signed for a year contract beginning of February 2019 for an annual rate of € 211,-.To my astonishment I was billed in February 2020 an amount of € 423,50, without any announcement or messaging, nor by... Latest reply by Helen3

If airbnb can just cancel same week booking without consultation with the hosts they should pay the hosts some kind of compensation. Best wishes Robert

@Airbnb Rather than full cancelations refunds please consider the ability to issue guests credit notes that can use for future bookings. We have a strict policy, we have this in place to offer some protection as this is our only income source. We and mos... Latest reply by Josephine57

My last attempt a humour was seen as racist, maybe this one will simply be seen as bad taste. We used to cough to hide a fart.....now we fart to hide a cough! Cheers......Rob Latest reply by Stephanie

Hi, I really need help / advice. I had guests due to leave Sunday coming 29th March 2020.I offered them to go home Monday 23rd with refund for nights after lock-down instruction. They didn't want to go.They had 2 poorly behaved dogs, but I had not said a... Latest reply by Charlotte504

I am looking fro a scent free home in San Jose,ca or San Francisco. If anyone has a listing with this condition please reach out to me. Many thanks!