Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Veronika288

What are you all doing in terms of the Corona Virus??? I have been trying to contact the help center without success. When I first reached out, I got a hold of someone right away, but when I brought up the corona virus he said he would need to get a spe... Latest reply by Jim1445

I am wondering some information about who uses any of these Channel Managers "MyVr.com", "365 villas" and "ownerrez.com":1- Close dates - can you close dates in the channel manager itself?2 - No Arrival / Departure- BDC (BK) - can you close one particular...

Dear all, Almost all my bookings have been cancelled a part from one in May and one in June. Now, I found someone who would move in long term starting virtually from tomorrow and, although long term is not my ideal situation, I'm in such difficulty (unpai... Latest reply by Priscilla171

Airbnb is sending form letters to my guest telling them they cannot stay at my house because of COVID-19, saying that guest can't stay in La Quinta, CA anymore. Is this happening all over the US? There are not travel restrictions in La Quinta or the Palm ... Latest reply by Jay181

Hello folks wide and far across the planet Here's a list of those who have been identified as having Corona virus/ Covid19 as reported by the Ministry of Health in New Zealand. It's observed a number of these people have been on Qatar Airlines flights fro... Latest reply by Helen427

It seems that the intensive cleaning needed between guests might make it too risky, what if we miss something?What are you doing? Latest reply by Wendy-and-Ted0

Hi Can anyone tell me the process to cancel a booking, if both guest and host wish to cancel and issue a full refund. I have a feeling the guest may have to request the cancellation, nd then the host specify full refund (but am concerned as my cancellati... Latest reply by Olivia452

Guest wants to cancel their booking for May.How can this be done without both parties being penalised. Thanks in advance.Kind RegardsArmando. Latest reply by David5641

I have a person requesting our home for a three week period at a special rate. They then dropped it down to two weeks for the same rate. Now they are down to one week for the same rate. They then want to pay weekly as they state they cannot charge the ent... Latest reply by Robin4

We had a guest check in for a 2 day stay... everything seemed fine. When they checked out, our cleaners said the place was left in the worst condition that they have seen in over 10 years. Trash everywhere, furniture knocked over, area rug ruined, beer ... Latest reply by Donald28