Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Michele2379
It all started with a question. The year was 2015, and I was doing my MBA. Our family had been going through a rather difficult time, and we were looking at ways to increase our income. The one asset we had was our home, and we wondered how we could utili...
Wondering if anyone could help me - I keep getting a trend of guests doing the following in order to be able send me a message so it seems? They send me a request - normally by selecting the next available date on my calendar. They do this just to be able...
Latest reply by
Chris12416
Hello community, I come to you since I can't find anything online regarding this.I'm new to airbnb hosting, been hosting an apartment in Portugal since Dec 20th, 2019, and finally got my first booking (so happy :D). I have a keysafe option on the listing ...
Latest reply by
Opal22
The coronavirus (COVID-19) has posed unprecedented challenges for the world, including our community of hosts and guests. This is a once-in-a-generation crisis, and we know hosts like you are feeling the biggest impact—so many of you rely on income from y...
Latest reply by
Helen427
Hi everyone,I'd like your advice please.I recently asked one of my guests to cancel her booking for 13 - 15 April.If she had come, she would have been violating our states essential travel only restrictions.I assured her that she could cancel without any...
Latest reply by
Roxanne77
I had an inquiry about three weeks ago from a couple wanting to come out for a night from the city...enjoy the hot tub under the stars, leave the kiddos at Grandmas. No problem. Only thing is, they are 'skeeved' at the idea of the security cameras, which ...
Latest reply by
Roxanne77
I have received a booking for three days time. I have a strict cancellation policy. The guest has already paid and booked. I’ve received a message the guest says he has booked two places at once and wants a full refund from me. If I were to cancel the boo...
Latest reply by
Kathleen657
I just had to cancel an upcoming week-long stay in Paris with 3 friends due to travel restrictions and coronavirus. We opted for travel credit as it gave 100% refund as opposed to cash refund of only 50%. However, how can I split the travel credit between...