Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Omar1431

Hi Everyone,wondering how you handle inappropriate inquiries from potential guests? A man with no profile and no reviews contacted me about a reservation and his only question was “ Will you be upstairs in the house while I am here?” I did not answer his ... Latest reply by Marti3484

I'm playing around with the booking alteration options for a guest. I can see that if I alter the booking end date to less than 31 days, the guest gets hit with occupancy taxes. I'm wondering, if a guest cancels their long-term booking at 29 days, do th... Latest reply by Christopher187

I have booked in Feb for a place in Fullerton in May and paid in full. I can't travel to US because most of flights are cancelled because of Covid-19. I have tried to cancel the booking but the host refused to accept my cancellation.What should I do? Is ... Latest reply by Gordon0

We are on the eve of a 21 day shutdown in South Africa starting at midnight 26 March I have just a a very strange booking request with encrypted code to call a verified airbnb guest. I like to keep and open mind not assume it’s a scam but does seem suspi... Latest reply by Fred13

I have several COVID related airbnb support cases in progress but i'm not sure how I can see the list of open cases so I can check the latest status and follow up. Is the only option to trawl through my inbox - which is flooded with hundreds of guest mes... Latest reply by Cabo-Platinum0

will I lose my super host status during the corona virus period because of a bad review from someone who had to return home after one night? I have appealed to AIRBNB to no avail Latest reply by Ange2

Hi everyone, We are renting a 3 bedroom house from a landlord and rent out 2 of them on Airbnb to help us pay the rent. Should I declare the whole gross earnings we received as a Rental Income or should I deduct the price we pay for these rooms first? Thi...

Can somebody advise if you have a cancellation at this time which you suspect is because of Covid19 (the cancellation came through the customer service centre) will our superhost status be effected? Latest reply by Huma0

I found the new refund request feature that Airbnb recently implemented very annoying in the way that it DOES NOT GIVE ME ANY NOTICE! The only way I can find the request is if I go to my hosting dashboard and dig into the loooooooong list of notices. Not ...

This is clearly unfair to me. I already informed AirBnB that the cancellation policy posting in AirBnB web page already has misleading information, and at the same time the host is approving and allowing renting for less than 3 months. I only have less th... Latest reply by Luana130