Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Nick-And-Rhea0

Hi all...hope everyone is safe and feeling well. On that note, a friend just text me that someone in NYC wanted to book 19 days at her place, it was declined...as of now my county has no confirmed cases. That got me thinking I still have instant book on... Latest reply by Wende2

after all this Coronavirus cancelations disaster Airbnb created for most of us, I have been having a series of inquires with not bookings… Many Many suspicious inquires.some from my own city, using ethnic names, and photos and usually with some estranger ... Latest reply by Dimitar27

Hello All, Hope you are all well. In light of the madness and insane level of anxiety happening around us, would like to share the below- hope it brings a smile to your face and a lightness to your heart. https://www.ebay.co.uk/itm/Luxury-Andrex-Toilet-P... Latest reply by Jody79

After hearing about the coronavirus outbreak in Spain with Spain itself going into lockdown, I contacted Airbnb support on 15th March for advice. They suggested I contact the host in the first instance. The host has pointblank refused a refund despite tra... Latest reply by Linda108

We had booked months in advance 1 night with (Host) for one night on March 15. We landed in Amsterdam on March 12. We learned of the news that Europeans will be restricted from entering the USA that very moment we landed that early morning. Frightened...

Please be aware that Airbnb is now moving up the starting date for COVID-19 EC. Before it was reservations made before March 13. Now it is on or before March 14. While seems to be a small change, it allowed a couple more people to cancel with full refund.... Latest reply by Inna22

Rewards for Flexible HostsWe appreciate and are committed to supporting hosts who are willing and able to offer refunds on cancellations that would have otherwise been subject to charges. Hosts will have new tools to directly authorize extra refunds throu...

I have been searching the TERMS of Airbnb out of interest to see where they thought they had the right to enforce the 100% refund policy.The only thing i can find about changes to their normal policy is point 9.5. I don't think they "took the legitimate ... Latest reply by Patricia2604

As the rules are all changing and we hosts have to find our way in this mess to help everyone out I find myself in a position of conflict currently. This morning I was sent an email asking to refund a guest 34,880 JPY or decline and lastly offer a differe...

Hi I got a review from a guest which was all 5 star apart from 1 x 4 star. Something has gone wrong because it is showing as an overall 4 star review and bringing down my average review. I can't seem to get on to AirBNB to fix the algorithm or whatever ha... Latest reply by Sarah977