Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Dilraj3

Hi everyone, I just experienced a strange situation and I would like to have your opinion, sobefore check in time, I got a message from someone telling me he has this reservation made by his sister, reservation number was correct. The sister was supposed ... Latest reply by Helen3

Hay everyone, I’ve been trying for two months now to claim my coupon from Airbnb and I’ve proven to be unsuccessful, they owe me a refund for another accommodation as wel. Does anyone know a customer emergency number or email I can use Latest reply by Roberta2

I received a stay request from a foreign national and I shared the helpline number and email id of the Govt of India's 24x7 control room for Coronavirus. But Airbnb is hiding the Govt of India 24x7 Coronavirus control room number: ** and email id: **in... Latest reply by Cathie19

How can I apply my travel credits during check out?

Hello community, I am a new host and I'm located in Los Angeles. My city recently passed a few laws regulationg homesharing. I am still confused and I would like to know if the restriction is 2 adults per room per reservation or if you can allow more gues...

I have had inquiries from potential guests about one of our listings, and tried to send them a link to another of our properties listed on AirBnB that was more appropriate for the guests. I'm not trying to send them outside the platform. I just want the... Latest reply by John47

Hi I am not comfortable for hosting this new guest at this moment. Because the coronavirus this getting worse. Latest reply by Anonymous

Somone used my boyfriend’s profile, and booked 2 places. We could cancel one of the bookings, but the other has started, and used someone else’s card for paying..We reported it, but didn’t get any answers..What should we do? Latest reply by Sarah977

As Hosts we know the importance that guest insurance could play for us to varying levels. We know that it has been called for on numerous occasions by numerous Hosts, but the call seems to fall on deaf ears and nothing ever gets done about it, so here, I'... Latest reply by Helen350

I’m having issues updating photos - things that used to work, are not working right now. 1. I cannot upload a photo in portrait format - it is cropped to landscape, meaning I lose a lot of the motif.I have lots of photos in portrait already, all taken wit...