Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Susie352

I was informed by a guest that my address on the Airbnb website is different from that on his email confirmation. I read somewhere on Airbnb that I can't make address changes on my own so I wrote to Airbnb Help Center twice to give them the correct ad...

I got a booking request from guest who doesn't have their ID verified (and I require it). If I accept this booking will guest be asked to verify their ID before making an actual reservation or am I accepting them as it is?

Hello. I couldn't travel with the corona virus. Canceled There's a reason for that. Latest reply by Rowena29

I am a remote host. A recent guest checked in around 9pm, and an hour later cancelled his booking. I have a strict cancellation policy. He came with two other people (my policy is a max of 2). The 3rd person has no place to sleep. He stayed the night d... Latest reply by Nirala0

I had a guest who was suppposed to check in Jan 15. At 9pm on Jan 15th, the guest sent a message saying she would not need the home and wanted a refund. I explained my Strict cancellation policy, and told her I would not be able to provide a refund other... Latest reply by Lee353

Its about time to show some support to hosts in light of the current Wuhan Virus crisis by at least circulating a announcement indicating any changes in airbnb's review of the 'extenuating circumstances' policy. While the entire world deliberates the issu...

I want to cancel my booking, my partner has become really unwell Latest reply by Sarah977

Bonjour,J’attends toujours le versement par Airbnb d’une de mes locations qui a été effectuée le 28 décembre au 4 janvier 2020 ... après maintes entretiens téléphoniques et échanges mails, je n’ai aucune explication plausible par Airbnb qui me dit que mon... Latest reply by Anonymous

제가 영국시간 기준으로 1월 29일부터 1월 30일로 숙소를 잡았습니다 그러나 당일날 호스트의 숙소 사정으로 인하여 이용하지.못하였는데 환불을 어떻게 받을 수 있나요?

Написано, что получите полный возврат, если до прибытия осталось менее 14 дн. , но и тут же написано, что бесплатная отмена только в течение 48 часов. Где правда?Скрин по ссылке https://photos.app.goo.gl/YFKnBqSnzKHNo9JbA