Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Martine1417

Hallo, how are you? Hope you are ok. Please help to solve out some issues I have.

This reservation is impossible. The daily they will be paying is €3 per night. Also my window for making a reservation is 3 months and this reservation runs from Apr 30 – Jun 24. Can you please cancel this reservation and find out why they were able to bo... Latest reply by Helen3

I have recently found out that the Superhost ranking is on all properties that a host lists on Air bnb, does anyone else agree that this is very unfair? I think it is grossly wrong for the Superhost attainment to cover all properties a host may have. I ha... Latest reply by Lawrene0

There needs to be a search option in the messages section. I want to recall something about a prior guest, and can't search for the message - there are 36 pages of messages in the inbox & I sure don't have time to look through the whole list! Latest reply by Emilia42

Hi, I had a guest who dropped a bad review because she did not read the house rules, and she complaint about the house rules after she booked. I cannot write a comment on her review, how can I write a response to her review? Thxx Latest reply by Beth80

I need help to figure out how to change my experience times and dates. Thank you.

Hi hosts I desperately need help ! I'm a super host with 71 reviews. I received an SMS last December that someone attempted to access my gmail account. I didn't pay much attention to it but a few weeks later I found the gmail account got deleted and unab... Latest reply by Helen427

Hello, I currently Airbnb our vacation home located i Lake placid NY. I know that it is not new to have certain policies or rental regulations regarding Short term rentals such as Airbnb and Homeaway, etc. I wanted to get input on anyone who had an Airbnb... Latest reply by Susan-And-Glen1

Pls help me to login airbnb account

Airbnb is deterring hosts who replace locks when keys are stolen by refusing to pay for the replacements. I showed them a receipt after replacing the lock Cynthia stole and they refunded her after she stayed for several weeks (without making her pay for ... Latest reply by Maia29