Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

Why does Airbnb ask you to refund a booking fee to a traveler who has canceled on a strict cancellation policy that states only 50% will be refunded? In other words, why does Airbnb ask you to give the traveler a full refund? Latest reply by Sandra126

hi the guest didn't feedback anything but left me a very bad review Latest reply by Sarah977

Can a Host ask that their Guest review is not published unless the Guest takes the time to write a review in return orshould Hosts just accept the fact that some Guests might never take the time to write reviews?CheersAntonio Latest reply by Sarah977

WHERE IS CHAT I NEED HELP NOW not fishing around trying to find for half an hour ! Superhost is supposed to be able to get support straight away instead Ive wasted half our of my time and I'm left annoyed (as usual) and frustrated that yet again I cant ta... Latest reply by Sarah977

One of travelers want to add one day to her reservation and she doesn’t know how to do it. Please help her. This is Amelia. She booked 18-21st of May and she want to add the 17th. There is availability for this day, so please help her. Latest reply by Sarah977

Hello!A guest booked for the wrong weekend for a graduation, I pointed it out to them, and now they indicate that I am the one who needs to cancel the reservation. But I do not want it to hit my rating. Who needs to cancel? Latest reply by Helene401

Hi! I have been traveling with airbnb since 2012 and since 2015 been a host. I have a bad feeling now when Airbnb threatens to cut me off because of not approving all guest inquirys. My house is a bit off from the city so procentual I guess I get more non... Latest reply by Sandra856

Hello Airbnb users I am an undergrad International Hospitality Management student in the United Kingdom who is focusing my research on why travellers chose to stay in an Airbnb listing when in Malaysia. The data collected will allow me to analyse the resu...

Potential guests have requested to see the house before booking. Has anyone let people do a walk through before booking? Latest reply by Judy689

Last Monday I was supposed to stay for 1 night at my host’s place. My arrival time was supposed to be at 10pm. I asked the host before I booked the room if I could check in between 11pm and midnight. She agreed and confirmed my booking. When I arrived at ... Latest reply by Gordon0