Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Elisa

Can someone tell me if you think this is real or not? https://www.airbnb.com/rooms/41680669?source_impression_id=p3_1579479683_ZyT1an5eCBUyJG%2F%2F It seems really low in price. I emailed the folks off Airbnb and they said they will manually send me a a ... Latest reply by Helen3

I had someone messaging me on AirBNB site saying they were going to book my house, but no actual booking came in and the days stayed open on the calendar, then another party booked these days and the original person is saying she wants the house as she as... Latest reply by Jennifer1897

My short term rental certificate is pending and I have the city's permission in an email to continue hosting while the renewal is in progress. Without any warning, ALL of my bookings are cancelled. The city of San Francisco is completely disconnected from...

Airbnb customer service is one of the most horrible grp I was dealing with! Got $100 gift card, used once but coz travel cancelled, so money back to gift credit under my account. I called the customer service, then followed the agent’s words, step by ste...

Hello I discovered today that my response rate is at 60% from 88% that I had before 2 weeks ago. Meanwhile I haven't received any reservations or any messages and I am really confused as to why this happened. It also says that it might freeze my listing. ... Latest reply by Helen427

Dear team, I have a guest who just cancelled their reservation one day before arrival which is not the case we have set per cancellation policy. I will have to charge full amount either guest cancelled. Please check for me. Thanks - So

Why is the site so slow? I cringe when I have to respond to people because it takes so freaking long to get anything done. I've been an Airbnb host for years and it's just getting worse. Is anything being done to address this? Latest reply by Helen427

Soaking rains up the East coast of Australia have brought an end to the bushfire crisis we have been experiencing.Although a bit patchy much of the east coast has received between 30 to 150mm (1 1/4 to 6 inches) of rain, and more is forecast over the nex... Latest reply by Helen427

Some guests have booked for 6 people, they want to raise this number to 16, which is fine by me (it is a big house) but how do i advise them how to do it. I want them to change their booking adding a request for extra people, and me to accept. I do not wa... Latest reply by Helen3

Hi, I know lots of people have posted about ghost badge notifications for messages that don't exist, and how difficult it's been to clear them. I have a different, but related problem. I have a badge notification displaying for the Profile section of the...