Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Robert9098

Hi I have a guest who I pre approved to book, but that then expired. She has now come back to me and trying to book similar dates, but changed arrival date from Saturday to Friday. She says that the system keeps coming up with OOPs?! and she is unable t...

good day, my listing is just established. I need the link and ID of it to send people to reserve via airbnb. As expecting a reservation today I need to link one of my guest so please send the link as early as possible Latest reply by Solveig0

Susspicion behavior on my account. Russian guests want to sell me something (in airbnb messages). Please block them. Thanks! Latest reply by Solveig0

This week I had a difficult experience with long term guests who booked for 4.5 months. From the day they arrived (1 week late) to the day they left, they did not stop complaining. I attended to all their issues but I could see that these people were not ... Latest reply by Solveig0

Hi I’m fairly new in co hosting in Melbourne but I m more than capable to handle it if I m explained what needs to be done. I live in Reservoir but I work in Northcote and I drive My parents and I rent apartments in Italy and ever since I came here to M...

Hi, I have had a strange booking request from Alrbnb, yes Alrbnb. Loyalty bonus $. To claim go to........... Is this real or not, any ideas???? Latest reply by Lisa231

After four hours on-hold (total) with three different offices I've finally gotten both my seattle business license and my short term rental license. Where do I provide the information to airbnb so that it shows I'm compliant? I can't find a place to do i...

How is it fair to the customer when a Host (Kendra from Indio, CA) can cancel a reservation 2 days before the trip, and receive a $100 fine (which the customer does not get, btw), but if the customer cancels within 2 MONTHS of the trip, they have to pay 5... Latest reply by Lisa723

Is it recommended to ask a guest why they have given you four stars for location when everything else is 5/5? I am curious to know what they didnt like when the location is clearly described in the introduction. This can be so damaging for my ratings espe...

Hello, Anyone else lose a platform message sent pre 'PRE-APPROVAL"? Last night a prospective guest sent a brief list of 3 questions he wanted answered before requesting the booking for this weekend, and I sent an answer in a detailed, but succinct parag... Latest reply by Sarah977