Community cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Rebecca

I have a reservation request from a couple who says they want to bring two young children but are only giving 2 as the number of guests to stay. I have an extra guest fee policy but I am not sure at what a child is considered a guest. Is it a child under ... Latest reply by Gwen386

Dear fellow hosts, I'm sure this question has come up previously, but I'm relatively new to hosting and couldn't find a definitive answer for this. Anyway, I have a question about pre-approving/declining guests. Do we get penalized (i.e. lower search ra... Latest reply by Susan1188

This is my first time trying to book. Is it uncommon for the host not to respond to the reservation request? Shouldn't they answer even if the house is not available? Latest reply by Deborah1232

The iOS app doesn’t provide full functionality as a host to adjust a guests reservation cost. I recently attempted to adjust a guest fee due to a poor experience he had and I could not adjust it below $500. It would let me change every digit but the “5... Latest reply by Annie1372

We’ve stayed in several Air B&Bs and are used to these locks. This one will not lock, even though we’ve followed the instructions to a t. I contacted the host over an hour ago and no response. We have concert tickets and we can’t miss the show. We grabbed... Latest reply by Annie1372

Hello , i think its unfair that Airbnb pass the buck of reservations alteration to the host. If we are able to set the cancellation policy, why are you allowing guest to make alteration request? If we deny their request, they'll be unhappy. And they migh... Latest reply by Helen744

My parents and I are thinking of renting an apartment in Vegas. Can anyone give us any good advice on how to start? We don't know if we should tell the leasing office or not. About cleaning service, since we live in a different state, how does the place ... Latest reply by Mike-And-Jane0

To Airbnb,If guest gives less than 5 star review, can you add an option to ask guest what the host could have done better to earn 5 stars? We can't improve and fix the issue if we don't know what the issue is. All of our reviews are very positive, but s... Latest reply by Charles224

Airbnb canceled a reservation of the guest who had brought 30 people into the house and the police intervened 3 times due to the noisy party.After canceling the reservation one day in advance, the guest requested a refund for that paid day.one from Airbnb... Latest reply by Gwen386

Hi everyone, I'm looking to help Airbnb property owners manage their rentals. What are some good resources to help me find and connect with rental owners? Latest reply by Helen3