Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Özhan1

I manage 12 listings and all are marked as "cabin" under the type of accommodation. However, when a traveler clicks on the new "cabin" category that was added in today's release, most of my cabins are not even shown. They are not even found. If no special... Latest reply by Leslie781

I am interested to find not how widespread this problem is. I have had an ongoing issue with Airbnb for 8 days now. They shut down the conversation without asking me if they have resolved the situation. It's not the first time, and I am getting increasi... Latest reply by Patricia3116

I was appalled to learn that we lost our Superhost status this past assessment. I called Airbnb Support and was informed that despite our meeting all the criteria, we lost our status because there was a restriction imposed on our listing (not sure which ... Latest reply by Emma-And-Rene0

We don't mind refunding the guest as long as he cancels today and we don't get penalized for cancelation. Is there any way to do this? We sent Airbnb support message that said: "The guest wants us to cancel the reservation. The guest made a mistake in the... Latest reply by Emilia42

Hi, I received an email today informing me that my superhost status had not been achieved.At present I have 90 reviews, of those 88 are 5*, 1 is 4* and the last 1*. The reason? I evicted this guest for using drugs in the apartment, she has two reviews tha... Latest reply by Huma0

Anyone else getting this message when they try to do anything on their hosting page? Things will show up, but nothing will refresh and I can't send/receive messages. It's been going on for 10+ minutes now...but maybe I'm posting too soon and it will just ... Latest reply by Huma0

Hello! I have a question about how you hosts rate the cleaning of a guest. If a guest does not clean at all after themselves, even though it is clearly stated in the advertisement that the cottage must be left in the same condition it was in on arrival, a... Latest reply by Lenore22

Airbnb can keep its politics to itself with the suggestion that I list my preferred pronouns on our listing. That is just pandering to transgender activists. I don't know or care about the ethnicity or sexual orientation of our guests. We just want them t... Latest reply by David8879

I am concerned with the new policies that allow a 72 hour cancellation after a guest arrives and the host being forced to pay lodging for the guest. I would like to pull my listings and no longer book on airbnb Latest reply by John4704

Hello fellow hosts! I am both a STR host and LTR (furnished) host. I have a condo with a minimum stay (per HOA rules) of 30 days or more. It has rented well, but I usually have a traditional lease and my guests for the condo come from another site. I’m ho... Latest reply by Huma0