Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Sophia

Guys hello. Some guidance appreciated. Air BnB cancelled an ongoing reservation at our request (guest needed to cancel), but they cancelled the WRONG one. They have now cancelled the correct one, but I am sitting on 2 cancelled reservations when there sho... Latest reply by Anonymous

Will Airbnb penalize a host if they have too many claims because of broken or missing items in their listing? Latest reply by Anonymous

Dear @Catherine-Powell ,I thought I would post my experience with a guest cancellation as many seem to write about poor experiences here.Our guest cancelled as his daughter has been selected to play for her country and hence wouldn't be attending a local ... Latest reply by Catherine-Powell

Hi, I live abroad and need to find a trustworthy person for check ins or to go to my place to get a delivery, open the door for repairs, etc. Someone in Lisbon I can trust to help me with my apartment located in Graça. Thanks! Laura Latest reply by Rohit66

HiThe Summer Update has been a nightmare for me (and i know many other hosts).Views have dropped from circa 400 to 10 a day and bookings have completely dried up. This is a very distressing issue. My listing does not appear in any category, which could we... Latest reply by Mark-and-Gabriela0

I have tried to solve my friend's problem. but didn't get any kind of assistance: I wrote finally the words below. the case is: the owner opens an account at Airbnb. afterward, a guest stays at his apartment. after the guest's departure, Airbnb revokes th... Latest reply by Helen3

Hello my name is Pearl, I’m a law student based in Johannesburg, I would like to be a co-host for properties around Johannesburg. This will be my first-time co-hosting although I’m willing to learn and meet all your requirements for a co-host of your drea... Latest reply by Quincy

So I had a guest complain about the place being dirty and roach infested, she was refunded the cleaning fee and given a 30%discount , when I asked to see the proof , I was told by air b n b I did not have the right to see the proof? this sounds l... Latest reply by Mike-And-Jane0

We have three cabins that we’ve been renting for vacationers for 5 years now. Our reservations are excellent, and we maintain a 4.8 review. I seem to meet the criteria for being a Super Host but am not. VRBO had a Premier Hist program and we are consider... Latest reply by Mike-And-Jane0

I have been contacted through messages by a former guest. the message was purely social as they have bought a house in our area and have lost our contact details. Airbnb is asking me to accept their booking, although it is not a booking request. does this... Latest reply by Fred13