Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Neeraj48

hi! I have the cancelation policy that a guest can cancel 5 days before arrival. I have one guest that canceled one day before arriving because of an out of his hands matter. he's asking if I could refund him in full (if they cancel before that I get 50%... Latest reply by Daniela2074

Hello to the Community, would like orientation regarding the new rules in Quebec, meaning Attestation de classification, how is exactly the process and what should I do to reopen with the documents needed. What changes do I need to post in my listing, if... Latest reply by Alix132

Good Latest reply by Jenny

Help! I have been hosting my Villa for many years and my neighbors noticed that I always had bookings and happy guests ( I try to go above and beyond) . Now I have over 20 owners asking me to recreate and manage thier listings for them. It’s easy with on ... Latest reply by Jenny

"StrictFull refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away. 50% refund for cancellations made at least 7 days before check-in. No refunds for cancellations made within 7 days of check-in." I am pret... Latest reply by David8879

I have someone working for me and I want them to access my hosting account on airbnb. Is there a way to set this up without giving her my log in details? Ie, create an employee login. Thanks, Scott Latest reply by Helen3

Help please. I booked a stay with H.N Hotel Stays in Sandton 12-13 June which was R700 and they required a R3600 (more than x5 times the room rate) security deposit to be paid by EFT prior to checkin. I had overnight for a work trip and was staying by mys... Latest reply by Tharusha0

The chronological order of the guest reviews makes the most sense for a service like Airbnb because 1) it allows the guests to hear about the most recent updates and experiences of the listing. 2) keeps hosts always striving for the best because their se... Latest reply by Gordon0

Why is Airbnb withholding funds on reservations that roll over a month? They are paying on a monthly scale and the payments are not received until after 7 days into the month. It seems very obvious what's going on... Airbnb has already collected the fe... Latest reply by Rebecca181

Ugh. I find it so easy to give advice on reviews when I'm not the host in question! Would love feedback on this one. I host a room in my home. The guests were friendly and otherwise good guests except that 1) Their dog used a LITTER BOX (I've never heard ... Latest reply by Kelly149