Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Dilraj3

A guest like to cancel last min, she like to cancel it for full refund. However the cancellation policy state it is half for the remaining days. She is mad and complain about safety of our home, canmera at side doors as well as the smoking area. Now my ac... Latest reply by AZ-Housing0

We use dynamic pricing from a 3rd party. Further out dates are likely to be higher priced and high-demand times are definitely going to be higher priced. So why does AirBnB choose those dates (local graduation weekend in May next year) to show a price f... Latest reply by Huma0

A guest requested a 1 night stay on a 2-night minimum booking. I accomodated it. My cancellation policy is strict - 5 days, no refund. 3 days before, she tells me she has covid and asks to change dates. I hedge because I know that at this time, I will be ... Latest reply by Huma0

Hi! I am hosting a few experiences in London and although I've been doing it for just a few months, I absolutely love it! However, I may be moving abroad for a year and would love to know if I could keep my existing account with all my 5 star reviews and ... Latest reply by Barbara2764

Hello,I am a new Host. Learning a lot. I had a booking that was scheduled to end on the 21st, however, my guest contacted me today letting me know and requesting that she would be checking out today the 16th.I received the early request by Airbnb.My QUE... Latest reply by Huma0

Why does Airbnb charge the host $50 when we decline a reservation? Is there a setting for that? Latest reply by Huma0

We have a non-smoking room, and we’ve had a guest stay 10 days when he left we found it he had been smoking in our room. How can we get compensated for having to totally wiped down clean the carpet and sanitize the whole room because of the cigarette smel... Latest reply by Zak207

Morning All I have just received my first 3 stars from a guest for cleanliness (after 3 years its absolutely gutting). When I asked for feedback I got told she found a cobweb in the bedroom but everything else was spotless. We are in a very rural area and... Latest reply by Huma0

When Airbnb switched their billing to include HST on July 1, they set loose a bug that has affected many listings. My nightly price was $499 weekdays/$599 weekends as of July 1, but it has appeared as $837 on the search map and listing thread since then. ... Latest reply by Kori62

Good morning my name is Norval I’m 7 months new to Airbnb,had some troubling experiences already my question this morning is this.I have a guest coming January for two months I have heard that I have to be careful with long term guest because they can est... Latest reply by Gwen386