Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Tonja22

Hello community, last week I arrived at an apartment that ended up not being fit for guests, and Airbnb is not honoring a refund plan they discussed with me, and they keep making me restate and restart my case. I discovered some initial problems, and then... Latest reply by Quincy

They wanted to leave a review I don’t know if that’s possible and if so how could they do that Latest reply by Mike-And-Jane0

I want to give a guest a partial refund for their stay since they had to leave due to a family emergency. I have already been paid for the full amount so is the refund processed via AirBNB or do I need to handle the transaction myself? Latest reply by Annie1372

Latest reply by Annie1372

I'm beginning my airbnb business and want to gain experience by co-hosting. I am a reliable business minded individual that is looking to build my business by gaining experience. I would make a perfect co-host because this is my business not just a side j... Latest reply by Emilie

Hello, I am interested in being an available co-host for the San Francisco Bay Area, I heard that Airbnb supports this with their platform, how do I become findable as a co-host? Or, how do I find listing hosts looking for a co-host? I was a host previo... Latest reply by Emilie

Hello, My name is Erin. I live in the Orlando area and would love the opportunity to help you co host your airbnb. I have years of experience in the Airbnb experience. I currently have a cleaning service that can be helpful when renting your properties.... Latest reply by Quincy

Hi everyoneIt seems that I've had a guest at some point that has accessed the router and retrieved all the information necessary to hire out my Internet data without me knowing. I'm far from techy but I know that when the property is empty the only thing ... Latest reply by James-Martin0

We manage 7 listings (1 pending), all of which carry and have (almost) always carried a ‘Firm’ cancellation policy. Just this evening our guest due to check in less than 48 hours cancelled and received a full refund. AirBnB support claims that our cancel... Latest reply by Annie1372

I'm going to focus on facts in this post so please try to focus on those in responses as well. I have many opinions about the process, drivers of policies, but I'd like to hear facts and non emotional opinions from others. If some of the responses aren'... Latest reply by Tania646