Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ...
Latest reply by
Kevin3795
When I try to export completed reservations for the last year and a half the report is only the first page of the actual Completed Reservations page. Is this a known issue with a resolution?
Latest reply by
Emiel1
I had a same-day booking turned on in the past. It made me uncomfortable because the guests were inconsiderate, had poor communication, and didn't care about the house rules. After several months of slow bookings, I decided to turn it on again. Bad decisi...
Latest reply by
David8879
Hi, I have a new but well-reviewed guest who made made multiple booking requests. I also have a moderate cancellation policy. The first red flag was during the reservation process when he declared himself a regular midweek traveler of three days and wante...
Latest reply by
David8879
I had a last minute booking for this weekend (came in last night.) It was for one adult woman who had a couple of very positive reviews from 2 other hosts. I accepted the booking. This morning, she said that she meant to say that it was for 6 guests an...
Latest reply by
Huma0
I was charged 22 days ago for a reservation that I didn’t make. I caught the change in my bank account and sent the information to Airbnb through chatline, along with the Invoice number and transaction number. It was for Luxenberg and the charge was over ...
Latest reply by
Quincy
Hi hosts! I have been hosting now for several years, every year is harder and I want to congratulate all hosts for pushing through. This week an Airbnb representative cancelled and refunded in full while the reservation was on going without calling me. Th...
Latest reply by
Huma0
Hi all. I have always selected the cancellation policy 'Flexible or Non-refundable' whereby the guest can choose fully flexible at full pice or take a 10% discount for non-refundable We realised recently that travellers are not being presented with the ...
Latest reply by
Stephanie1933
I often get asked for discounts and to do offline bookings to avoid fees and taxes.It's really frustrating to converse on these issues.How do you make it visible before any one sends a request ?
Latest reply by
Patrick568
Hi Community, I am a Superhost, Plus host and Ambassador. My listings are all turned on for Instant Book only because I have also clicked on the following listing option too: Host recommendation required. Require guests to have recommendations from other...
Latest reply by
Kendra114