Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Elisa
Hi all, In short:We have a guest right now that is 5/7 nights of the way through their booking and that we have asked multiple times to leave due to breaking our house rules. We have even asked Airbnb to get them out. Airbnb tells us they will contact th...
Latest reply by
Marie6762
I'm a brand new host. I have a new booking asking to have many visitors over more than I am comfortable with so she said if that was a problem she would need to cancel. Now she is asking me to cancel the reservation instead? What should I do?
Latest reply by
Gwen386
My host account was hacked. I can't get any support from Airbnb on getting transactions fixed on my account. Does anyone have any recommendations!? I have been dealing with Airbnb closing my support tickets for MONTHS. I can't seem to get anyone to ACTUAL...
Latest reply by
Rachel2193
A host entered my unit while I was away (without notice) to leave me a passive aggressive note that I had broken a house rule. I don't know which house rule I broke. Is this allowed? I feel violated. Host did not contact me via the app or phone either abo...
Latest reply by
Anonymous
Hi there, I'm off to Italy for a couple weeks in March and have just booked my second airbnb. The first is in Milan and the second in Venice. I've received a message from my host that indicates that they will need to see our ID (no problem - I already re...
Latest reply by
Emiel1
Hello, Fellow Hosts:I recently had a positive public review from a guest who had also left me a small gift and was very complimentary in private communication after his visit. Yet, he only awarded me 4 out of 5 stars, marking me down on location, cleanlin...
Latest reply by
Sandy677
After 4 years of online friendship that started right here on the airbnb CC, today I had the delight of meeting @Susan17 in real life as she had a short stop-over in London town this afternoon! We had a (boozy) lunch and fantastic catch up, put the world ...
Latest reply by
Branka-and-Silvia0
The travel administrator from my work arranges a trip for me via airbnb for work. However, when I click on "Accept booking request" in the email sent to me from airbnb for work, it keeps saying "Something went wrong. Please try again". This happens both o...
Latest reply by
Emiel1
Hello everyone. My husband & I have used Airbnbs for years (8?) and have for the most part have had positive experiences until our most recent trip. We paid $1600 including a pet fee for a five night stay at a cabin with the major feature of a beach acces...
Latest reply by
Jesse101