Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Emilie and we are thrilled to have you join us.Let's kickst...
Latest reply by
Henry971
A host entered my unit while I was away (without notice) to leave me a passive aggressive note that I had broken a house rule. I don't know which house rule I broke. Is this allowed? I feel violated. Host did not contact me via the app or phone either abo...
Latest reply by
Anonymous
Hi there, I'm off to Italy for a couple weeks in March and have just booked my second airbnb. The first is in Milan and the second in Venice. I've received a message from my host that indicates that they will need to see our ID (no problem - I already re...
Latest reply by
Emiel1
Hello, Fellow Hosts:I recently had a positive public review from a guest who had also left me a small gift and was very complimentary in private communication after his visit. Yet, he only awarded me 4 out of 5 stars, marking me down on location, cleanlin...
Latest reply by
Sandy677
After 4 years of online friendship that started right here on the airbnb CC, today I had the delight of meeting @Susan17 in real life as she had a short stop-over in London town this afternoon! We had a (boozy) lunch and fantastic catch up, put the world ...
Latest reply by
Branka-and-Silvia0
The travel administrator from my work arranges a trip for me via airbnb for work. However, when I click on "Accept booking request" in the email sent to me from airbnb for work, it keeps saying "Something went wrong. Please try again". This happens both o...
Latest reply by
Emiel1
Hello everyone. My husband & I have used Airbnbs for years (8?) and have for the most part have had positive experiences until our most recent trip. We paid $1600 including a pet fee for a five night stay at a cabin with the major feature of a beach acces...
Latest reply by
Jesse101
I have guests at my house breaking rules. I've been waiting since yesterday for help from airbnb and so far.... crickets!!! What do I do? No one will call me back from Airbnb. I have called them 5 times since yesterday afternoon and am still waitin...
Latest reply by
Cindy137
Pretty much summed up in the title. I have a similar problem with lyft and their customer support literally refused to help me. A ticket was submitted a couple days ago by an airbnb representative, but I am not hopeful. A little frustrating because I imag...
Latest reply by
Lorna170