Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Josh2366

Hi everyoneIt seems that I've had a guest at some point that has accessed the router and retrieved all the information necessary to hire out my Internet data without me knowing. I'm far from techy but I know that when the property is empty the only thing ... Latest reply by James-Martin0

We manage 7 listings (1 pending), all of which carry and have (almost) always carried a ‘Firm’ cancellation policy. Just this evening our guest due to check in less than 48 hours cancelled and received a full refund. AirBnB support claims that our cancel... Latest reply by Annie1372

I'm going to focus on facts in this post so please try to focus on those in responses as well. I have many opinions about the process, drivers of policies, but I'd like to hear facts and non emotional opinions from others. If some of the responses aren'... Latest reply by Tania646

Airbnb says: Airbnb is an online platform that allows parties who have accommodation which they wish to offer to rent,to connect and directly contract with guests seeking accomodation Hosts have sole and complete discretion to (among other things) to: 1. ... Latest reply by Trevor341

Hi Everyone -I'm seeking some advice on a Hold Harmless Agreement I'd like to attach to my house rules section. We have hiking, a pond, and events on our property. Do I have the primary renter sign, and note that primary renter is signing on behalf of a... Latest reply by Tania646

After five years as superhost I accidentally pressed the pool box because of those new boxes that show up on the screen - I only have a large jacuzzi. This affected one guest who got a full refund and all other guests that booked during that 2 month peri... Latest reply by Helen744

In the past 10 days, I have dealt with dog and human feces, dog urine, dog destruction, smoking in two apartments, excess guests and a level of filth I've not seen in a long time. Then I had some wonderful guests whom I ran into while they were checking ... Latest reply by Annie1372

I'm a newbie. I heard it's best to hire my own photographer rather than going with Airbnb's photographers. Does anyone in Southern California have a recommended photographer near northern San Diego. thank you. Latest reply by Annie1372

Hello! I am having a difficult time finding a reliable person to do a good job turning over my Bushwick apartment. Any recommendations? Thanks!Eydie Latest reply by Annie1372

So my husband and I booked a stay from Sunday to Sunday- about one week from now. We are sadly going for a funeral and to help with his widow. Unfortunately my dog ended up needing emergency surgery about 10 days before our initially planned arrival date ... Latest reply by Lorna170