Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Alejandro2108

My account has been suspended without any communication from Airbnb since yesterday. I have called Customer Service over 10 Times within the last 30 Hours and each person will not help. Just says nothing they can do. Currently one of my listings has a gue... Latest reply by Colleen253

Please answer the phone and don't cut me off.Please just once after weeks of web chat answer just one question.Please learn from HomeAway who could apply GST to my listings in 5 minutes over the phone. Latest reply by Neill23

I wanted to start a thread to address some of the issues with long-term reservations, so AirBNB is aware of the issues. Please add to the list, by sending a reply:-There should be a penalty for guests who try to shorten their stay after check-in, to disc... Latest reply by Laura2217

I'm not sure why this has my undies in such a bind but I think I need some opinions here! I have a definite no smoking policy inside the house. I figured if I have smokers, they can smoke outdoors and all will be fine. A few issues with that: 1. The hous... Latest reply by Gordon0

I have created my own guest guidebook outside of Airbnb that I will have available for reference at the rental. However, I would like to import into my listing and into my scheduled messages. Has anyone had any success doing this? Latest reply by Denise1459

Ich bin gerade auf der Suche nach einer Unterkunft wo ich einen Hund mitbringen kann, da bei erweiterten Filter nur "rauchen" steht, ist es sehr viel Arbeit bei jedem Angebot bis nach ganz unten zu scrollen um dann erst zu lesen, dass Haustiere nicht erla... Latest reply by Anna11510

ABB updated their menus and now I can't find the icon which allows me to manually sync with other hosting calendars. This is important because it can take more than a few hours and double booking is a PIA. Any help? Latest reply by Marie7634

Edit: no clue why I went back to close all Airbnb down and amazingly, was logged in. It's been 3 days of this issue so I'm leaving it in case Airbnb wants to look into it, and no idea how to delete it! I've been away from traveling and logging into my a... Latest reply by Jyll1

I'm prepping for my first guest. My AirBNB is a whole house and I live in another place. I'm here now prepping for the season. I got an automated notice from AirBNB that FirstGuest will be here in 8 days. I thought that a bit early to reach out to her... Latest reply by Steve3189

Hi. I am growing my business and wanting to start managing other properties. I have a few lined up in the next year. 1.)What are the differences between cleaning and managing? I know silly question. 2.)how do you or your management company do small pur... Latest reply by Lorna170