Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula and @Rebecca and we are thrilled to have you join us. Let's kickstart this... Latest reply by Serban8

I have a Airbnb in wine country that caters to couples. I have a 2 person max, no children/no pets. Yesterday a guest who booked as 2 adults, brought a child making this a 3 person booking. She obviously saw the no child policy and booked as 2 adults. Sh... Latest reply by Pat271

As above Latest reply by Emiel1

Hello, Thanks for the new Pet Fee feature. Very happy to see this option however, we really need to be able to customize it more than just we charge a fee or we don't... For example, we allow one small dog under 30lbs to stay for free and ask that our ... Latest reply by Sybe

Hello there all, Apart from "hello@airbnb" which sends just reminders re tax returns, I stopped getting all emails from airbnb on Dec 14th last year. That means no reminders of guests staying, no booking requests, no reviews, no emails from current gues... Latest reply by Sybe

Hi Airbnb refused to refund me even if my partner and I had Covid 19 2 days before the stay. They said that the cancellation was made after the departure. I answered to the e-mail 4 days after saying that the cancellation was the 22 December and the stay ... Latest reply by Annie1372

Last weekend we published our listing, already hosted a guest, which went great. More guests coming in today. We're excited about hosting! We just received a reservation request from a brand new account. We have Instant Booking with Host recommendation re... Latest reply by Peggy-And-Mike0

Hello everybody,I keep getting notifications on bookings and it is always the same as in the picture below. Is there anything I can do to stop these requests from coming in? This is the fourth one in four days. Latest reply by Anonymous

Hi Everyone, I'm new to hosting (one guest stay so far - which went great). A couple of days ago I got an inquiry from a profile called "HRS" asking to book my accommodation. The message said they wanted to book our accommodation for a client that needed ... Latest reply by Chris15722

Hello, Please can you tell me if it is possible to see who are the members of a booking ? I can see the name of the person and their profile photo once the booking is confirmed but I wasn't sure if I could see who else is in the party, only how many peopl... Latest reply by Peggy-And-Mike0

I was just diligently checking out my competition with other listings in the area when I came across one that listed their street address in the "Place" description. I know that Airbnb prohibits this, so I was quite shocked t see it. I'm guessing their ... Latest reply by SueEllen0