Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Zachary289

Hello.I've been trying for days to find out where I can accept the cleaning protocol. Can someone help me? Latest reply by Emilie

Hi Folks A couple of weeks ago a group came to my property (remote location for up to 10 guests). Unfortunately, when I went to clean up I was presented with a number of issues. It was immediately obvious they had a Hen night (Bridal shower). I know th... Latest reply by Inna22

Hi everyone! I am curious to learn what are your biggest pain points as an airbnb host? This can range from security for the unit, cleaning, payments, to booking, etc. I'd love to hear people's opinions!! Latest reply by Joel1056

Looking for and alternative to an air bed as the space converts back into a lounge at Christmas. Had a great airbed but it has been damaged now and cannot find it anywhere. Latest reply by Carmen802

I'm wondering why Airbnb has removed the option for hosts to translate their guests messages on both the app and the desktop. It was such a great feature. Now I have to have to copy and paste all of my guests messages into google translate which is very t... Latest reply by Emilie

 so after hosting more than 250 nights and working so hard to keep the ratings 4.9 I received this review from a guest who forgot her wet garments on bathroom floor and decided to review us 1 star after we informed her that the cleaner had to threw them. ... Latest reply by Neeraj20

I'm curious what would be the best practice for this. I have a very small property management company, and have a role of a guests manager, who helps me out in hosting the listings. The employee would have a company email address, which usually I use to ... Latest reply by Emiel1

HiWe all receive an email when both guest and host reviewed each other. The guest email include the review and first name of the guest. This info is pretty useless if you have more than one listing. Every time we have to search for the name and hope not... Latest reply by Emilie

We had a guest cancel the day of arrival and airbnb authorized a full refund without our permission. We had one human call us and we clearly stated we did not authorize this and want to speak to a manager. We were told as long as the case is open, we woul... Latest reply by Emiel1

Hi Everyone, I am currently at an apartment and not having a good time at all.Before getting here the host sent me a message saying that there might be some layout changes to the apartment. Which is fine I guess.On the listing there is a photo of a porch ... Latest reply by Anonymous