Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Paras45

Stop Beatles songs on tv advertising Latest reply by Sarah977

My second guest after installing new August Home smart lock and my guest got no email with door code. There is no customer service phone, just chat bot and email. Chat bot states it'll bump my concern up to an escalated call and response time is 3 days.... Latest reply by Julie4132

Does Airbnb not provide the numerical star rating for guests anymore? I had someone mention it was because my "Instant Book" was turned off. I turned it on, logged out/in of website, cleared cache, refreshed multiple times, still don't see guests star ra... Latest reply by Sarah977

How do you manage large accounts to avoid having hundreds of properties being suspended by a guest retaliation claim associated with only 1 property? I have seen reports of 100 properties suspended because they are managed under 1 Airbnb account. Airbnb... Latest reply by Luke8

Hello I would like to discuss my accounts Latest reply by M199

A recent reservation had to cancel within 3 hours of the initial contact.She apologized and asked if I had Venmo so she could send me a 'Thank You'.I told her, I did not have it and not to worry about it. I wished her a greattime with her family and thou... Latest reply by Penni18

I have declined multiple requests but the reason was that they did not read my house rules or the multiple times I noted in the listings that the condo was NOT SUITABLE FOR CHILDREN UNDER 12 I described on the refusals the reason for the refusals but I j... Latest reply by Veronika201

Hi everyone I have a 3 bed semi in Yorkshire that a film crew are wanting hire for a couple of days. I'm told it's to conduct an interview and will only be used for 2 hours each day and low-key. They've given all the company details etc and they're above ... Latest reply by James-Martin0

**[Personal information removed in line with - Community Center Guidelines] was our guest booked for 1 night only 5-6 of July has completely crashed our apartment, she hosted party in my place where its clearly mentioned on my house rules STRICTLY NO PART... Latest reply by Sarah977

It is my first experience with AirBnb.I have a lot of problems with my apartment.After my host did not respond to my message I contacted AirBnb support team.They promissed to help me solve this issue.But after lot of messages and promises they stopped com... Latest reply by Anonymous