Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Bhumika

I'm brand new to Airbnb and I've had a couple of requests from people with no Airbnb history - 0 reviews. Today I have one from someone that joined only yesterday and has no reviews. The person didn't send a message or anything, just a request to book for... Latest reply by Denelle1

To our wonderful moderators- can you please post something quite visible at the top of each forum section that makes it clear that advertising is not allowed on this forum. (Obviously no one bothers to read through the forum policies before posting) Not o... Latest reply by Sarah977

My 2 daughters and I are going to Hawaii for spring break in 2 weeks Mar 17-24 (replacement for trip canceled 2 years ago because of covid). I booked a week in Kona on Dec 5 that was fully paid. The property manager just told me, with only two weeks to go... Latest reply by Lorna170

What is the best cancellation policy to select? Latest reply by Sarah977

I have been Hosting for two years. I've had wonderful Airbnb guest and Corporate guest. I recently had 2 Airbnb guest that wanted to scam the system Airbnb has in place. The 1st guest didn't listen to instruction on how to unlock door. I offered to se... Latest reply by Helen3

Hi there, We have a beautiful tiny house which has been doing really well as a 'romantic getaway' since we moved to Airbnb in the autumn. However, last weekend we had some pretty terrible guests and I wondered if anyone has any good advice about how and w... Latest reply by Colleen253

It's now been three weeks listing has been suspended no chance of earning my living. Some disgruntled guest told a bunch of lies ,made complaints. And the safety team seems to have taken them seriously. After two weeks someone named William finally got ba... Latest reply by Emilie

Hello, I am a new host and I am about to book my first guest. The guest write: "Please note Due to COVID the refund policy we would look for is a full refund this can not be negotiable, if for health reasons we are unable to come or if the war escalates a... Latest reply by Helen3

Anyone have any tips how to avoid these. I have received the best 4 star review. Seems like not very fair and makes no sense . Anyway to get Airbnb to remove this or tips to avoid in the future   Latest reply by Emilia42

We live in Wales and host our home during the high season summer months of July and August. Last year, we were unable to host due to pandemic restrictions and string of cancellations. I feel unfairly penalized by the new Superhost criteria which require... Latest reply by Helen3