Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Elisa and we are thrilled to have you join us. Let's kicksta... Latest reply by Lauren4674

Hello everyone, Are we allowed to accept traveling guests from overseas in private rooms and other sharing areas? Thank you. Latest reply by Annie1372

On another vacation rental site, they offer the guest insurance to cover damages in the apartment/house. On the owner's rate page, they can stipulate the amount of insurance; $59 for $1500 etc. etc.We've had excellent results using it, even down to paying... Latest reply by Cherie71

We hosted a family with two cars which we were already skeptical about parking. She assured us that her husband leaves for work at 6.00 am and will keep both cars out of out way. We also mentioned about the laundry situation. When they arrived her husband... Latest reply by Sarah4304

I have a guest that wants to extend his stay for another 4 days. How do I go about doing this? Latest reply by Michael6266

I have a Airbnb in wine country that caters to couples. I have a 2 person max, no children/no pets. Yesterday a guest who booked as 2 adults, brought a child making this a 3 person booking. She obviously saw the no child policy and booked as 2 adults. Sh... Latest reply by Pat271

As above Latest reply by Emiel1

Hello, Thanks for the new Pet Fee feature. Very happy to see this option however, we really need to be able to customize it more than just we charge a fee or we don't... For example, we allow one small dog under 30lbs to stay for free and ask that our ... Latest reply by Sybe

Hello there all, Apart from "hello@airbnb" which sends just reminders re tax returns, I stopped getting all emails from airbnb on Dec 14th last year. That means no reminders of guests staying, no booking requests, no reviews, no emails from current gues... Latest reply by Sybe

Hi Airbnb refused to refund me even if my partner and I had Covid 19 2 days before the stay. They said that the cancellation was made after the departure. I answered to the e-mail 4 days after saying that the cancellation was the 22 December and the stay ... Latest reply by Annie1372

Last weekend we published our listing, already hosted a guest, which went great. More guests coming in today. We're excited about hosting! We just received a reservation request from a brand new account. We have Instant Booking with Host recommendation re... Latest reply by Peggy-And-Mike0