Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Don6294

I had a guest lie about checking in with his 'Wife' then leave the unit in the middle of the night, the woman invited another man over, and they ransacked, vandalized and robbed me. There is an open police investigation. Airbnb has done nothing. It's been... Latest reply by Sarah977

Below is a review that I just wrote.If there's anyone who has time and cares to read this long review, please do and I'd appreciate any comments.If I was the one who made trouble then I'll accept it.And do you think there's a chance that this review could... Latest reply by Sarah977

Hi, I have had an issue wiith so called Smart Pricing which I spotted because 4 nights in the height of summer were booked at just above my minimum price. I always set the price for summer dates automatically so I am certain that a dodgy algorithim has c... Latest reply by Malcolm-And-Eilidh0

Has anyone ever gotten a reply from a case manager that makes you feel it is in fact AI responding? Latest reply by Elaine701

**[Private conversation removed in line with the Community Center Guidelines]  is this an official Air bnb activity. I'm afraid that I may have been a victim of phising Latest reply by Vladimir285

Hi all,Cautionary tail and a request for advice..I have just had a claim rejected for additional cleaning by air bnb “support”. The claim was for an additional 2 hours of cleaning for dried up urine the guest 2 kids had put all over the floor and under th... Latest reply by Karl1128

Hi, I am a student studying at Cardiff University and I am researching the potential impacts for residents of Airbnb accommodation in Neath Port Talbot. I would really appreciate it if you would be able to fill out my questionnaire. It will take under 10 ... Latest reply by Robert5803

Who is responsible if my Guests dogs broke my back fence and attack the neighbors dog? Latest reply by Sarah977

Greetings, I am new to hosting and just had a guest text me asking if her daughter-in-law and her parents could "visit" my home while the paid guest is there. Any advice on how to reply. My rental is a house with full kitchen, and I am concerned the gues... Latest reply by Christine3190

After I filled in the complaint form provided by Airbnb's customer service on December 10, relevant departments of Airbnb did not contact me. Now, the property management company (the subject of the complaint) has sent me the cost list and receipt of the ... Latest reply by Linda108