What hosts are saying

    I booked a shared room in gold coast and unfortunately my friend lost my key while holding my bag for me. I told the host I will certainly cover all the costs needed. She told me she will find out the cost to replace the key. As I had to move on to the ne... Latest reply by Sandra126
    This is my first long term stay booking and the guests have departed 23 days ahead of schedule. The stay was ended with less than 12 hours notice and the apartment kitchen was jammed with left over food and supplies. The guests are asking for a weeks refu... Latest reply by Normen0
    I was surprised to see a message in my inbox from a customer who had not received a response to her enquiry several days previously.I usually monitor my emails for Airbnb messages and respond quickly but this enquiry and the follow up message did not prod... Latest reply by Sarah977