Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca @Bhumika @Alex @Emilie and we are thrilled to have you join us.Let's ... Latest reply by Jp125

I recently had a guest book 2 nights for her son and friends coming home from the military for the Holidays. I advised her of the no party policy prior to booking. At check in the guest arrived with her son and stated the other boys were arriving later. I... Latest reply by Sarah977

I’m not sure what to do when we’ve had an electrical blackout. still trying to get to the bottom of the cause and see if it’s fixable. But what are my obligations to the current guests if it can’t be fixed tonight? Latest reply by M199

Someone has booked my property for two separate sets of dates and is deciding when to stay. They have a while to go before they pay anything if they cancel. Would you say something to the guest? Latest reply by Inna22

Can anyone assist please? My overall rating shows 4.8 but under opportunities I have been downgraded to 4.6. Due to this, my superhost status has been revoked. How do I fix this? Latest reply by Sarah977

Hi We've been offering a small self-contained unit as short-term accommodation for 12 years, and are usually fully booked.This week a guest arrived, decided they didn't want to stay, accused us of all kinds of illegal practices such as false advertising, ... Latest reply by Anonymous

Just recently I got an 'Overall rating' of 3 stars (my first ever). Given that the guests had nothing but praise for the venue, I'm a bit put out - but that's not the issue. The guests gave the following ratings for the individual areas (in addition to po... Latest reply by Veda3

Regarding: (a) Conflicting beliefs in health and safety between Tenant-Consumer and Landlord-Seller (during a pandemic)(b) Landlord-Seller flexibility to publicly post slander and defamation of character, untruth, irrelevancy related to conflicting consum... Latest reply by Brendan48

Now that the Covid vaccine is being rolled out, we're seeing a lot of hosts asking questions about how to make vaccination a condition of entry. I'm not personally in favor of hosts asking for private medical documents, and in many jurisdictions it would ... Latest reply by Tueykay0

I MADE A RESERVATİON. bUT CANCELED BY AİRBNB. I DİD NOT CANCEL. I WANT TO REALİZE THE ACCOMMODATION. CAN YOU HELP ME PLEASE ? I ALSO CAN'T REACH THE AIRBNB SUPPORT TEAM. EMAIL OR PHONE NUMBER. Latest reply by Quincy

Dear Sirs,I am hopping much to draw from Airbnb management attention to solve my problem that have been 8 days passed, and still can't solve my Refund issue. The case is just very simple, but keep on through system central help, helpers come and go, leav... Latest reply by Sarah977